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~subject:"Service quality"
~type_genre:"Graue Literatur"
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Search: subject:"Kundenwert"
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Service quality
Kundenwert
91
Customer value
88
Beziehungsmarketing
48
Relationship marketing
48
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21
Theory
21
Consumer behaviour
17
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11
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10
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10
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7
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7
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7
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6
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Messung
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Controlling
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Dienstleistung
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Erfolgsfaktor
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Forecasting model
4
IT-gestütztes Marketing
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4
Lieferantenmanagement
4
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Graue Literatur
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229
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229
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Aflaki, Sam
2
Popescu, Ioana
2
Bauer, Hans H.
1
Falk, Tomas
1
Fischer, Lukas
1
Geruso, Michael
1
Hammerschmidt, Maik
1
Huber, Frank
1
Jiang, Xin
1
Kressmann, Frank
1
Lammert, Florenz
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2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
Wissenschaftliche Arbeitspapiere / F / Center of Market-Oriented Product and Production Management
1
Working paper / National Bureau of Economic Research, Inc.
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ECONIS (ZBW)
7
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1
"Experience" in service : reconstructing an elusive concept through a multi-method triangulation
Fischer, Lukas
-
2021
Persistent link: https://www.econbiz.de/10012653558
Saved in:
2
A framework for servitization : enhance value proposition through customer engagement
Jiang, Xin
-
2020
Persistent link: https://www.econbiz.de/10012294476
Saved in:
3
Screening in contract design : evidence from the ACA Health Insurance Exchanges
Geruso, Michael
;
Layton, Timothy J.
;
Prinz, Daniel
-
2016
Persistent link: https://www.econbiz.de/10011574929
Saved in:
4
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2012
-
2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
Saved in:
5
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2011
-
Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
Saved in:
6
Serviceeffizienz : Messung und Erfolgswirkungen
Bauer, Hans H.
;
Hammerschmidt, Maik
;
Falk, Tomas
; …
-
2007
Persistent link: https://www.econbiz.de/10003427976
Saved in:
7
Steuerung der Kundenloyalität : eine empirische Studie am Beispiel von Dienstleistungen
Huber, Frank
;
Vollhardt, Kai
;
Kressmann, Frank
-
2005
Persistent link: https://www.econbiz.de/10003290584
Saved in:
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