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Managing service quality : MSQ ; an international journal
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subject_exact:"flooring"
(7 results)
1
Service environment, provider mood, and provider-customer interaction
Fowler, Kendra
;
Bridges, Eileen
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
2
,
pp. 165-183
Persistent link: https://www.econbiz.de/10009534126
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The influence of nostalgic memories on consumer exploratory tendencies : echoes from scents past
Orth, Ulrich R.
;
Bourrain, Aurelie
- In:
Journal of retailing and consumer services
15
(
2008
)
4
,
pp. 277-287
Persistent link: https://www.econbiz.de/10003729839
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