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Power : how J. D. Power III became the auto industry's adviser, confessor, and eyewitness to history
Morgans, Sarah
;
Thorness, Bill
-
2013
-
1. ed.
Persistent link: https://www.econbiz.de/10010191469
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
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1997
Persistent link: https://www.econbiz.de/10000640799
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