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~subject:"Zufriedenheit"
~type:"article"
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Search: subject:"Kundenbindung"
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Zufriedenheit
Kundenbindung
553
Customer retention
532
Beziehungsmarketing
325
Relationship marketing
325
Consumer behaviour
279
Konsumentenverhalten
279
Kundenzufriedenheit
224
Customer satisfaction
220
Dienstleistungsqualität
109
Service quality
109
Customer loyalty
88
Brand management
82
Markenführung
82
customer loyalty
69
Brand image
61
Markenimage
61
Social Web
53
Social web
53
Confidence
47
Vertrauen
47
Brand loyalty
44
Markentreue
43
Brand
39
Markenartikel
39
Internet marketing
38
Online-Marketing
38
Einzelhandel
32
Retail trade
32
USA
28
United States
28
Bank
26
Corporate Social Responsibility
25
Corporate social responsibility
25
Customer service
24
Kundenservice
24
customer satisfaction
23
Kundenbindungsprogramm
22
Loyalty program
22
Loyalty
21
Customer value
20
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Aksoy, Lerzan
1
Buoye, Alexander
1
Ha, Hong Youl
1
Hebborn, Heike
1
Hofmann, Verena
1
Keiningham, Timothy
1
Larivière, Bart
1
Sauer, Nicola E.
1
Son, Hee-young
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Wanisch, Anna Teresa
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Wiliams, Luke
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Journal of business research : JBR
1
Managing service quality : MSQ ; an international journal
1
Marketing : ZFP ; journal of research and management
1
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ECONIS (ZBW)
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1
Effects of COVID-19 on well-being and customer loyalty : a life event perspective
Sauer, Nicola E.
;
Hofmann, Verena
;
Hebborn, Heike
; …
- In:
Marketing : ZFP ; journal of research and management
45
(
2023
)
2
,
pp. 35-48
Persistent link: https://www.econbiz.de/10014306384
Saved in:
2
Does loyalty span domains? : examining the relationship between consumer loyalty, other loyalties and happiness
Aksoy, Lerzan
;
Keiningham, Timothy
;
Buoye, Alexander
; …
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2464-2476
Persistent link: https://www.econbiz.de/10011399506
Saved in:
3
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
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