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~type_genre:"CD-ROM, DVD"
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Service Excellence in der Beratung
Hossenfelder, Jörg
- In:
Service Design : innovative Services und exzellente …
,
(pp. 169-185)
.
2017
Persistent link: https://www.econbiz.de/10011735408
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2
Should we fire him for that post?
Watson, Mary Anne
;
Lopiano, Gabrielle R.
- In:
Harvard business review : HBR
94
(
2016
)
3
,
pp. 103-107
Persistent link: https://www.econbiz.de/10011453152
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3
In-store design and marketing effects : taking account of the influence of servicescape design upon retail brand frontline employees
Kearney, Treasa
- In:
Multi-channel marketing, branding and retail design : …
,
(pp. 193-217)
.
2016
Persistent link: https://www.econbiz.de/10011582614
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4
Geisterfahrer bei Facebook
Watson, Mary Anne
;
Lopiano, Gabrielle R.
- In:
Harvard-Business-Manager : das Wissen der Besten
38
(
2016
)
5
,
pp. 90-97
Persistent link: https://www.econbiz.de/10011535472
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5
Using performance mapping and gap analysis to improve performance : an evidence-based assessment of performance gaps
Beresford, Barbara
;
Barrie, Paige
- In:
Cases on human performance improvement technologies
,
(pp. 1-17)
.
2015
Persistent link: https://www.econbiz.de/10011610807
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6
Performance improvement of a sales training feedback system
Symonette, Simone G.
- In:
Cases on human performance improvement technologies
,
(pp. 18-33)
.
2015
Persistent link: https://www.econbiz.de/10011610814
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7
The right way to use compensation
Roberge, Mark
- In:
Harvard business review : HBR
93
(
2015
)
4
,
pp. 70-75
Persistent link: https://www.econbiz.de/10010514585
Saved in:
8
How organizations foster the creative use of resources
Sonenshein, Scott
- In:
Academy of Management journal : AMJ
57
(
2014
)
3
,
pp. 814-848
Persistent link: https://www.econbiz.de/10010396110
Saved in:
9
Sales coordination and structural complexity : a national-international comparison
Rehme, Jakob
;
Kowalkowski, Christian
;
Nordigården, Daniel
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 514-522
Persistent link: https://www.econbiz.de/10009790079
Saved in:
10
Learning-oriented sales management control : the case of a pharmaceutical company
Matsuo, Makoto
;
Hayakawa, Katsuo
;
Takashima, Katsuyoshi
- In:
Journal of business-to-business marketing
20
(
2013
)
1
,
pp. 21-31
Persistent link: https://www.econbiz.de/10009738735
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