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From crisis to all-time high performance : using the HPO framework to improve customer relations at Ziggo
Waal, André de
;
Mooijman, Eric
;
Ferment, Martine
- In:
Global business and organizational excellence : a …
34
(
2014/15
)
2
,
pp. 6-18
Persistent link: https://www.econbiz.de/10011283701
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