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Fock, Henry K.Y.
4
Woo, Ka-shing
3
Woo, Ka-Shing
2
FOCK, HENRY K. Y.
1
Hui, Michael K.
1
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Business strategy review
1
European journal of marketing : EJM
1
The Service Industries Journal
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The journal of services marketing
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The service industries journal
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The impact of a prestigious partner on affinity card marketing
Fock, Henry K.Y.
;
Woo, Ka-shing
;
Hui, Michael K.
- In:
European journal of marketing : EJM
39
(
2005
)
1
,
pp. 33-53
Persistent link: https://www.econbiz.de/10006075860
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2
Retaining and divesting customers: an exploratory study of right customers, "at-risk" right customers, and wrong customers
Woo, Ka-shing
;
Fock, Henry K.Y.
- In:
The journal of services marketing
18
(
2004
)
2-3
,
pp. 187-197
Persistent link: https://www.econbiz.de/10007101438
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3
Customer Satisfaction in the Hong Kong Mobile Phone Industry
Woo, Ka-Shing
;
FOCK, HENRY K. Y.
- In:
The Service Industries Journal
19
(
1999
)
3
,
pp. 162-174
Persistent link: https://www.econbiz.de/10010620748
Saved in:
4
Customer Satisfaction in the Hong Kong Mobile Phone Industry
Woo, Ka-Shing
;
Fock, Henry K.Y.
- In:
The service industries journal
19
(
1999
)
3
,
pp. 162-174
Persistent link: https://www.econbiz.de/10006294527
Saved in:
5
The China Market: Strategic Implications of Guanxi
Fock, Henry K.Y.
;
Woo, Ka-shing
- In:
Business strategy review
9
(
1998
)
3
,
pp. 33-44
Persistent link: https://www.econbiz.de/10007190021
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