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Event-Marketing
Customer service
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Deutschsprachiger Raum
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Dienstleistungsqualität
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German-speaking countries
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Pick, Doreén
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Kundenserviceintegration als Erfolgsbaustein eines Customer Experience Management-Ansatzes im Telekommunikationssektor
Pick, Doreén
;
Kannler, Jens
- In:
Customer Experience : Forum Dienstleistungsmanagement
,
(pp. 107-132)
.
2012
Persistent link: https://www.econbiz.de/10009549637
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