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~subject:"Consumer behaviour"
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KMU
Consumer behaviour
Beziehungsmarketing
5
Relationship marketing
5
Lieferantenmanagement
3
Marketing management
3
Marketingmanagement
3
Supplier relationship management
3
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South Korea
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Südkorea
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Arbeitsproduktivität
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Bank marketing
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Communication
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Customer satisfaction
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Internal communication
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Interne Kommunikation
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Kundenzufriedenheit
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Park, Jeong Eun
2
Chaiy, Seoil
1
Dubinsky, Alan J.
1
Kim, Bowon
1
Kim, Molan
1
Luo, Jieqiong
1
Park, Geun-wan
1
Park, Kwangtae
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Sim, Jeong Eun
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Yoo, Je Eun
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International journal of services and operations management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
The journal of services marketing
1
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ECONIS (ZBW)
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"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
Effects of experience and contract on relational norms and performance in SCM
Kim, Bowon
;
Park, Kwangtae
;
Park, Geun-wan
;
Sim, Jeong Eun
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 361-389
Persistent link: https://www.econbiz.de/10011636529
Saved in:
3
Frequency of CRM implementation activities : a customer-centric view
Kim, Molan
;
Park, Jeong Eun
;
Dubinsky, Alan J.
;
Chaiy, Seoil
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 83-93
Persistent link: https://www.econbiz.de/10009568254
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