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Poster, Winifred R.
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Mirchandani, Kiran
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Van Jaarsveld, Danielle
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Borders in service : enactments of nationhood in transnational call centres
2
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
1
Industrial relations : a journal of economy & society
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Enactments of nationhood in transnational call centres
Poster, Winifred R.
;
Mirchandani, Kiran
- In:
Borders in service : enactments of nationhood in …
,
(pp. 3-32)
.
2016
Persistent link: https://www.econbiz.de/10011581084
Saved in:
2
Nations at work in transnational call centres
Mirchandani, Kiran
;
Poster, Winifred R.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 245-273)
.
2016
Persistent link: https://www.econbiz.de/10011581138
Saved in:
3
Call centers : emotional labor over the phone
Van Jaarsveld, Danielle
;
Poster, Winifred R.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 153-173)
.
2013
Persistent link: https://www.econbiz.de/10009663194
Saved in:
4
Who's on the line? : Indian call center agents pose as Americans for US-outsourced firms
Poster, Winifred R.
- In:
Industrial relations : a journal of economy & society
46
(
2007
)
2
,
pp. 271-304
Persistent link: https://www.econbiz.de/10003445210
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