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~subject:"Lernende Organisation"
~subject:"United Kingdom"
~isPartOf:"Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2"
~person:"Pandey, Pushkal"
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Lernende Organisation
United Kingdom
Call centre
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Callcenter
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Customer satisfaction
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Großbritannien
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Knowledge management
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Kundenzufriedenheit
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Pandey, Pushkal
McAdam, Rodney
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Moffett, Sandra
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Ali, Syed Moneeb
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Brett, Valerie
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Edwards, John S.
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Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
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management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
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2011
Persistent link: https://www.econbiz.de/10009717415
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