Hanf, Jon; Gagalyuk, Taras - In: Journal of East European management studies : JEEMS 14 (2009) 4, pp. 332-356
-depth expert interviews reveals the infancy of chain (quality) management in transition economies. General mechanisms of chain …This article analyses the effect of the East-European business environment on quality management as a means of … time, progress in operationalisation of chain management (including quality management) is still hampered, mainly due to …