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~type_genre:"Case study"
~person:"Paladino, Bob"
~person:"Smith, Alan D."
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Dienstleistungssektor
2
Knowledge management
2
Quality management
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Qualitätsmanagement
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2
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1
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Paladino, Bob
Smith, Alan D.
Gronau, Norbert
5
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North, Klaus
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International journal of business information systems : IJBIS
1
International journal of business innovation and research
1
International journal of logistics systems and management
1
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ECONIS (ZBW)
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1
Leveraging concepts of
Knowledge
Management
with Total Quality
Management
: case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10003891174
Saved in:
2
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
3
Innovative corporate performance
management
: five key principles to accelerate results
Paladino, Bob
-
2011
-winning and high-performing organizations, this sequel his global best seller Innovative Corporate Performance
Management
: Five …
Persistent link: https://www.econbiz.de/10008760463
Saved in:
4
Quality assurance practices for competitive data warehouse
management
systems
Smith, Alan D.
- In:
International journal of business information systems : …
7
(
2011
)
4
,
pp. 440-457
Persistent link: https://www.econbiz.de/10009235109
Saved in:
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