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~type:"article"
~person:"Bruhn, Manfred"
~person:"Smith, Alan D."
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Beziehungsmarketing
101
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101
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47
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40
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40
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33
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32
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29
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29
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27
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26
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Bruhn, Manfred
Smith, Alan D.
Wright, Mike
425
Weber, Jürgen
336
Lev, Benjamin
305
Kraus, Sascha
283
Schäffer, Utz
276
Fabozzi, Frank J.
268
Antony, Jiju
254
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251
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250
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246
Cheng, T. C. E.
240
Warner, Malcolm
237
Vrontis, Demetris
228
Tang, Christopher S.
225
Gunasekaran, Angappa
219
Sarkis, Joseph
217
Svensson, Göran
215
Buckley, Peter J.
202
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201
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198
Shankar, Ravi
197
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196
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195
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190
Choi, Tsan-Ming
183
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177
Birkinshaw, Julian
176
Han, Heesup
171
Cooke, Fang Lee
169
Kumar, Vikas
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166
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Wirtschaftswissenschaftliches Zentrum <Basel>
1
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International journal of services and operations management
28
International journal of logistics systems and management
25
International journal of procurement management
20
Marketing : ZFP ; journal of research and management
20
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
13
International Journal of Electronic Finance
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International journal of business information systems : IJBIS
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International Journal of Sustainable Economy
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International journal of sustainable economy
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European journal of marketing : EJM
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3
Jahrbuch der Absatz- und Verbrauchsforschung
3
Journal of business research : JBR
3
Journal of knowledge management
3
Kundenintegration : Forum Dienstleistungsmanagement
3
Management von CRM-Projekten : Handlungsempfehlungen und Branchenkonzepte
3
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
3
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
2
Customer Experience : Forum Dienstleistungsmanagement
2
Dienstleistungscontrolling
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Entrepreneurial Marketing : Besonderheiten, Aufgaben und Lösungsansätze für Gründungsunternehmen
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Handbuch Handel : Strategien - Perspektiven - internationaler Wettbewerb
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Health marketing quarterly
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International journal of accounting and information management
2
International journal of business and systems research
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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ECONIS (ZBW)
259
OLC EcoSci
76
RePEc
22
EconStor
2
Other ZBW resources
2
USB Cologne (business full texts)
1
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1
Leveraging concepts of
Knowledge
Management
with Total Quality
Management
: case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10003891174
Saved in:
2
Leveraging concepts of
Knowledge
Management
with Total Quality
Management
: case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10009867476
Saved in:
3
Modernizing retail grocery business via
knowledge
management
-based systems
Smith, Alan D.
- In:
Journal of knowledge management
12
(
2008
)
3
,
pp. 114-126
Persistent link: https://www.econbiz.de/10003750065
Saved in:
4
Modernizing retail grocery business via
knowledge
management
-based systems
Smith, Alan D.
- In:
Journal of knowledge management
12
(
2008
)
3
,
pp. 114-126
Persistent link: https://www.econbiz.de/10008057879
Saved in:
5
Knowledge
management
strategies: a multi-case study
Smith, Alan D.
- In:
Journal of knowledge management
8
(
2004
)
3
,
pp. 6-16
Persistent link: https://www.econbiz.de/10006022233
Saved in:
6
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
7
The strategic role of knowlegde and innovation systems thinking
Smith, Alan D.
- In:
International journal of business and systems research
1
(
2007
)
2
,
pp. 200-215
Persistent link: https://www.econbiz.de/10003738065
Saved in:
8
Quality assurance practices for competitive data warehouse
management
systems
Smith, Alan D.
- In:
International journal of business information systems : …
7
(
2011
)
4
,
pp. 440-457
Persistent link: https://www.econbiz.de/10009235109
Saved in:
9
Customer relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
10
Transformation of CRM and supply chain
management
techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
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