//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Case study"
~subject:"Relationship marketing"
~language:"eng"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: knowledge OR management
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
USA
1,147
United States
1,143
Strategisches Management
852
Strategic management
811
Organisatorischer Wandel
778
Organizational change
778
Lieferkette
605
Supply chain
605
Multinationales Unternehmen
599
Transnational corporation
583
Innovationsmanagement
582
Corporate Social Responsibility
570
Corporate social responsibility
563
Innovation management
559
Großbritannien
496
United Kingdom
496
Deutschland
464
Welt
460
World
460
Germany
458
Wissensmanagement
415
Indien
410
Knowledge management
410
India
408
Projektmanagement
354
China
353
Human Resource Management
349
Personalmanagement
349
Project management
348
Innovation
347
KMU
343
SME
343
Knowledge transfer
303
Wissenstransfer
303
Marketingmanagement
287
Marketing management
280
Unternehmenskultur
278
Erfolgsfaktor
277
Management
277
Corporate culture
274
more ...
less ...
Online availability
All
Undetermined
12
Free
4
Type of publication
All
Article
180
Book / Working Paper
64
Type of publication (narrower categories)
All
Case study
Article in journal
13,999
Aufsatz in Zeitschrift
13,999
Aufsatz im Buch
1,531
Book section
1,531
Graue Literatur
550
Non-commercial literature
550
Arbeitspapier
448
Working Paper
448
Hochschulschrift
262
Collection of articles of several authors
259
Sammelwerk
259
Fallstudie
244
Thesis
164
Aufsatzsammlung
150
Conference paper
123
Konferenzbeitrag
123
Ratgeber
109
Guidebook
103
Lehrbuch
79
Textbook
74
Collection of articles written by one author
49
Sammlung
49
Reprint
47
Handbook
33
Handbuch
33
Konferenzschrift
33
Conference proceedings
19
Bibliografie
17
Glossar enthalten
17
Glossary included
17
Festschrift
16
Interview
10
Bibliografie enthalten
9
Bibliography included
9
Fallstudiensammlung
8
Amtsdruckschrift
5
Government document
5
Mehrbändiges Werk
5
Multi-volume publication
5
more ...
less ...
Language
All
English
German
203
French
2
Italian
1
Author
All
Smith, Alan D.
6
Hollensen, Svend
5
Mainela, Tuija
3
Öberg, Christina
3
Baglieri, Enzo
2
Bjerre, Mogens
2
Carù, Antonella
2
Downing, Steve
2
Ewing, Michael
2
Gummesson, Evert
2
Hougaard, Søren
2
Jones, Rosalind
2
Kaunonen, Anna
2
Kowalkowski, Christian
2
Maklan, Stan
2
Money, Arthur H.
2
Money, Kevin
2
Opresnik, Marc Oliver
2
Rowley, Jennifer
2
Shams, S. M. Riad
2
Straker, Karla
2
Ulkuniemi, Pauliina
2
Werro, Nicolas
2
Wrigley, Cara
2
Aaltonen, Kirsi
1
Achimba, Clement
1
Ahmed, Shamsuddin
1
Ahola, Tuomas
1
Ahonen, Aki
1
Ahujy, Vandana
1
Ajami, Riad A.
1
Al-Hakmani, Ali
1
Al-Kwifi, Sam O.
1
Al-Rabayah, Wafaa A.
1
Alajoutsijärvi, Kimmo
1
Alt, Rainer
1
Altinay, Levent
1
Amagoh, Francis
1
Amarilli, Fabrizio
1
Amitrano, Cristina Caterina
1
more ...
less ...
Institution
All
RWTH Aachen
1
Published in...
All
The journal of business & industrial marketing
7
Customer-centric marketing strategies : tools for building organizational performance
5
Harvard business review : HBR
3
International journal of electronic customer relationship management : IJECRM
3
International journal of quality and service sciences
3
International journal of services and operations management
3
Cases on innovations in educational marketing : transnational and technological strategies
2
Deep knowledge of B2B relationships within and across borders
2
Digital and social media marketing : a results-driven approach
2
Global business and organizational excellence : a review of research & best practices
2
International journal of business innovation and research
2
International journal of management & enterprise development : IJMED
2
Journal of business strategy
2
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
2
Journal of service research : JSR
2
Journal of small business and enterprise development
2
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
2
Management decision : MD
2
Management research review
2
Managing consumer services : factory or theater?
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Strategy and communication for innovation
2
The journal of brand management : an international journal
2
The service industries journal
2
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Always learning
1
Applied Marketing Science /Angewandte Marketingforschung
1
Benchmarking : an international journal ; BIJ
1
Building corporate identity, image and reputation in the digital era
1
Business and finance : performance and management
1
Business relationship management and marketing
1
Cases on ...
1
Cases on managing e-services
1
Central European business review : CEBR
1
Client centricity : relationship management in banking
1
Comparative entrepreneurship initiatives : studies in China, Japan and the USA
1
Connect, learn, succeed
1
Consumer information systems and relationship management : design, implementation, and use
1
Contributions to management science
1
Corporate brand and corporate reputation
1
more ...
less ...
Source
All
ECONIS (ZBW)
244
Showing
1
-
10
of
244
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer
knowledge
management
: improving customer relationship through
knowledge
application
Wilde, Silvio
-
2011
Persistent link: https://www.econbiz.de/10008823071
Saved in:
2
Knowledge
-driven customer support services : a socio-engineering approach
Aviv, Itzhak
;
Levy, Meira
;
Hadar, Irit
- In:
Customer relationship management and the social and …
,
(pp. 23-38)
.
2012
Persistent link: https://www.econbiz.de/10009377135
Saved in:
3
Social network analysis : a pharmaceutical sales and marketing application
Jackson, Molly
;
Wise, Doug
;
Norton, Myra
- In:
Knowledge management handbook : collaboration and …
,
(pp. 151-167)
.
2012
Persistent link: https://www.econbiz.de/10009582601
Saved in:
4
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
5
Customer relationship
management
: a global approach
Chakravorti, Samit
-
2023
Persistent link: https://www.econbiz.de/10014228404
Saved in:
6
Using text mining for improving student experience
management
in higher education
Yu, Chong-ho
;
DiGangi, Samuel
;
Jannasch-Pennell, Angel
- In:
Cases on innovations in educational marketing : …
,
(pp. 196-213)
.
2011
Persistent link: https://www.econbiz.de/10009406211
Saved in:
7
Social customer relationship
management
: fundamentals, applications, technologies
Alt, Rainer
;
Reinhold, Olaf
-
2020
Persistent link: https://www.econbiz.de/10012060965
Saved in:
8
The value of talent
management
: rethinking practice, problems and possibilities
Hjordrup, Sanne K.
-
2015
-
1st edition
Persistent link: https://www.econbiz.de/10011437221
Saved in:
9
Customer relationship
management
: concepts and technologies
Buttle, Francis A.
;
Maklan, Stan
-
2019
-
Fourth edition
Persistent link: https://www.econbiz.de/10011997222
Saved in:
10
The Palgrave handbook of managing continuous business transformation
Ellermann, Horst
(
ed.
);
Kreutter, Peter
(
ed.
); …
-
2017
Persistent link: https://www.econbiz.de/10011521754
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->