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Dienstleistungsberufe
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Lee, Kyung Hee
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International journal of contemporary hospitality management
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International journal of hospitality management
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Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
Saved in:
2
The impact of CSR on relationship quality and relationship outcomes : a perspective of service employees
Lee, Yong-ki
;
Kim, Young
;
Lee, Kyung Hee
;
Li, Dong-xin
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 745-756
Persistent link: https://www.econbiz.de/10009544313
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