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~isPartOf:"Journal of retailing and consumer services"
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Benevolence
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Customer relationship management
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Journal of retailing and consumer services
Journal of marketing management : MM
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European journal of marketing : EJM
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Research paper series / Aston Business School Research Institute
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of Consumer Marketing
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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jbm - Journal of Business Market Management
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The role of customer gratitude in making relationship marketing investments successful
Fazal-e-Hasan, Syed
;
Lings, Ian
;
Neale, Larry
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 788-796
Persistent link: https://www.econbiz.de/10010407223
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