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~subject:"Structural equation model"
~subject:"Dienstleistungssektor"
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Search: person:"Lings, Ian"
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Structural equation model
Dienstleistungssektor
Marketing Management (incl. Strategy and Customer Relations)
11
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9
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9
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7
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Lings, Ian
6
Gudergan, Siegfried
3
Beatson, Amanda
1
Drennan, Judy
1
Gudergan, Siegfried P.
1
Hasan, Syed Fazal E.
1
Lings, Ian N.
1
Mortimer, Gary
1
Neale, Larry
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Nielsen, Bo Bernhard
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International journal of services technology and management
2
The service industries journal
2
International journal of electronic marketing and retailing : IJEMR
1
Long range planning : LRP ; international journal of strategic management
1
The journal of services marketing
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ECONIS (ZBW)
7
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1
Examining the antecedents and consequences of gratitude
Hasan, Syed Fazal E.
;
Mortimer, Gary
;
Lings, Ian N.
; …
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 34-47
Persistent link: https://www.econbiz.de/10011615638
Saved in:
2
Understanding consumers' decisions to adopt technology-enabled transformative services
Schuster, Lisa
;
Drennan, Judy
;
Lings, Ian
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 846-864
Persistent link: https://www.econbiz.de/10011416848
Saved in:
3
Dynamic capabilities and performance : strategy, structure and environment
Wilden, Ralf
;
Gudergan, Siegfried P.
;
Nielsen, Bo Bernhard
- In:
Long range planning : LRP ; international journal of …
46
(
2013
)
1/2
,
pp. 72-96
Persistent link: https://www.econbiz.de/10009735698
Saved in:
4
Service employee behaviour: the role of compliance and risk taking
Gudergan, Siegfried
;
Lings, Ian
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 208-216
Persistent link: https://www.econbiz.de/10003997672
Saved in:
5
Empowerment and role stress in the human interface between the firm and its markets
Sood, Aarti
;
Lings, Ian
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10003997676
Saved in:
6
The impact of implicit and explicit communications on frontline service delivery staff
Lings, Ian
;
Beatson, Amanda
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1429-1441
Persistent link: https://www.econbiz.de/10003802484
Saved in:
7
The role of product involvement in e-service evaluations
Wang, Paul
;
Gudergan, Siegfried
;
Lings, Ian
- In:
International journal of electronic marketing and …
2
(
2008/09
)
1
,
pp. 59-79
Persistent link: https://www.econbiz.de/10003651016
Saved in:
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