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~subject:"Customer satisfaction"
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Customer satisfaction
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Tanner, John F.
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The journal of personal selling & sales management : JPSSM
2
Journal of business-to-business marketing
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ECONIS (ZBW)
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Salespeople, fairness, and buyer satisfaction : what about emotions?
Siadou-Martin, Béatrice
;
Vidal-Zeballos, David
; …
- In:
Journal of business-to-business marketing
24
(
2017
)
3
,
pp. 221-233
Persistent link: https://www.econbiz.de/10011763046
Saved in:
2
Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.
;
Tanner, John F.
;
Wakefield, Kirk
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
2
,
pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
Saved in:
3
The impact of contests on salespeople's customer orientation : an application of tournament theory
Poujol, Fanny Juliet
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
30
(
2010
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10003953632
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