//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"econis"
~isPartOf:"Public service improvement : theories and evidence"
~isPartOf:"Public performance & management review"
~person:"Rivenbark, William C."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Öffentliche Dienstleistung"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Public services
2
Öffentliche Dienstleistung
2
Benchmarking
1
Customer satisfaction
1
Dienstleistungsqualität
1
Kommunalverwaltung
1
Kundenzufriedenheit
1
Local government
1
Measurement
1
Messung
1
North Carolina
1
Performance management
1
Performance measurement
1
Performance-Management
1
Performance-Messung
1
Public sector
1
Service quality
1
local government
1
outcome measures
1
performance management
1
performance measurement
1
Öffentlicher Sektor
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Rivenbark, William C.
Caillier, James Gerard
3
Andrews, Rhys
2
Ashworth, Rachel
2
Boyne, George A.
2
Entwistle, Tom
2
Luu Trong Tuan
2
Vigoda-Gadot, Eran
2
Agasisti, Tommaso
1
Agostino, Deborah
1
Ahmed, Waqar
1
Ahn, Yongjin
1
Ai-Cam Tran
1
Andrew, Simon A.
1
Austin, Michael J.
1
Baker, Keith
1
Balica, Dan
1
Ballard, Evans C.
1
Bao, Yuanjie
1
Beeri, Itai
1
Benito, Bernardino
1
Berry, Frances
1
Bianchi, Carmine
1
Bjørnholt, Bente
1
Boye, Stefan
1
Brewer, Gene A.
1
Brown, Trevor L.
1
Cai, Qimeng
1
Campbell, Jesse W.
1
Carnochan, Sarah
1
Chen, Bin
1
Chen, Chin-Mei
1
Chen, Chung-An
1
Chen, Don-Yun
1
Cheng, Yuan
1
Choi, Donwe
1
Choi, Taehyon
1
Christensen, Robert K.
1
Chuang, Emmeline
1
Chung, Kee Hoon
1
more ...
less ...
Published in...
All
Public service improvement : theories and evidence
Public performance & management review
Source
All
ECONIS (ZBW)
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring the shift from output measures to outcome measures of service delivery : insights from municipal research
Fasiello, Roberta
;
Rivenbark, William C.
;
Bianchi, Carmine
- In:
Public performance & management review
45
(
2022
)
2
,
pp. 428-447
Persistent link: https://www.econbiz.de/10013371310
Saved in:
2
Using citizen surveys to influence and document culture change in local government
Rivenbark, William C.
;
Ballard, Evans C.
- In:
Public performance & management review
35
(
2011/12
)
3
,
pp. 475-484
Persistent link: https://www.econbiz.de/10009531368
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->