//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of economic behavior & organization : JEBO"
~isPartOf:"Journal of global marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Call-centers"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Call centre
2
Callcenter
2
Arbeitsleistung
1
Auslandsverlagerung
1
Call centers
1
Dienstleistungsqualität
1
Emotion
1
Erwerbsverlauf
1
Job performance
1
Learning process
1
Lernprozess
1
Netherlands
1
Niederlande
1
Occupational attainment
1
Offshore call centers
1
Offshoring
1
On-the-job learning
1
Outsourcing
1
Peer effects
1
Service quality
1
Social group
1
Social relations
1
Soziale Beziehungen
1
Soziale Gruppe
1
Stress
1
Tenure-performance profiles
1
Work stress
1
call center's agent
1
emotional exhaustion in personality
1
turnover intentions/perceived service quality
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Baakil, Driss
1
Echchakoui, Said
1
Grip, Andries de
1
Sauermann, Jan
1
Sieben, Inge Josephina Petra
1
Published in...
All
Journal of economic behavior & organization : JEBO
Journal of global marketing
Management Science
17
Manufacturing & Service Operations Management
12
Manufacturing & service operations management : M & SOM
4
European journal of operational research : EJOR
2
IZA Discussion Papers
2
International Journal of Production Economics
2
Journal of strategic marketing
2
Operations research
2
Asia-Pacific Journal of Operational Research (APJOR)
1
Diskussionsbeitrag
1
European journal of marketing : EJM
1
Hannover Economic Papers (HEP)
1
Human relations
1
IEEE transactions on engineering management : EM
1
International Advances in Economic Research
1
International journal of business communication : IJBC ; a publication of the Association of Business Communication
1
International journal of enterprise information systems : IJEIS ; an official publication of the Information Resources Management Association
1
Journal of Business Research
1
Journal of Development Economics
1
Journal of Indian business research
1
Journal of development economics
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
MPRA Paper
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Marketing Letters
1
Mathematics of operations research
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Reflets et perspectives de la vie économique
1
Routledge studies in business organization and networks
1
Service Science
1
Strategic outsourcing : an International journal
1
The Russian Academic Journal
1
The international journal of human resource management
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Emotional exhaustion in offshore
call
centers
: a comparative study
Echchakoui, Said
;
Baakil, Driss
- In:
Journal of global marketing
32
(
2019
)
1
,
pp. 17-36
Persistent link: https://www.econbiz.de/10012201004
Saved in:
2
The role of peers in estimating tenure-performance profiles : evidence from personnel data
Grip, Andries de
;
Sauermann, Jan
;
Sieben, Inge …
- In:
Journal of economic behavior & organization : JEBO
126
(
2016
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10011700932
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->