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Consumer behaviour
164
Konsumentenverhalten
164
Customer satisfaction
69
Kundenzufriedenheit
69
Hotel industry
58
Hotellerie
58
Dienstleistungsqualität
56
Service quality
56
Beziehungsmarketing
52
Relationship marketing
52
Gastronomie
41
Restaurant industry
41
Emotion
28
Brand management
24
Markenführung
24
Brand image
23
Markenimage
23
Viral marketing
22
Virales Marketing
22
Beschwerdemanagement
20
Complaint management
20
Internet marketing
18
Online-Marketing
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18
Social web
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Confidence
16
Online retailing
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Online-Handel
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Holiday behaviour
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Markenartikel
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Urlaubsverhalten
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satisfaction
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Environmental consciousness
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Umweltbewusstsein
10
service failure
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trust
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Corporate Social Responsibility
9
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164
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Han, Heesup
6
Prayag, Girish
4
Assaker, Guy
3
Baloglu, Seyhmus
3
Hanks, Lydia
3
Lee, Seonjeong
3
Line, Nathaniel D.
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Liu, Chih-Hsing
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Mattila, Anna S.
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Nunkoo, Robin
3
Ramkissoon, Haywantee
3
Tang, Liang
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Akhtar, Nadeem
2
Ali, Faizan
2
Amin, Muslim
2
Behnke, Carl
2
Chen, Hsiangting Shatina
2
Cobanoglu, Cihan
2
Dewnarain, Senika
2
Ekinci, Yuksel
2
Fan, Alei
2
Gursoy, Dogan
2
Horng, Jeou-Shyan
2
Hsu, Hsuan
2
Hung, Kam
2
Im, Jinyoung
2
Jai, Tun-Min
2
Kim, Min-Seong
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Kim, Peter Beomcheol
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Kim, Soon-Ho
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2
Lim, Weng Marc
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Liu, Chun
2
Lu, Lu
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Mavondo, Felix
2
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2
Ouyang, Zhe
2
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2
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Journal of hospitality marketing & management
Journal of retailing and consumer services
1,535
Journal of business research : JBR
1,403
International journal of hospitality management
518
SpringerLink / Bücher
342
International journal of consumer studies
301
Asia Pacific journal of marketing and logistics
280
The journal of product & brand management
231
Psychology & marketing
229
Technological forecasting & social change : an international journal
223
Tourism management : research, policies, practice
220
Management science : journal of the Institute for Operations Research and the Management Sciences
214
Journal of travel and tourism marketing
212
Journal of marketing communications
204
The journal of brand management : an international journal
193
International journal of contemporary hospitality management
192
Working paper / National Bureau of Economic Research, Inc.
191
Journal of international consumer marketing
187
Journal of Islamic marketing
179
International journal of advertising : the review of marketing communications
178
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
178
Journal of retailing
172
Discussion paper / Centre for Economic Policy Research
167
Journal of promotion management : innovations in planning and applied research
160
Journal of marketing management : JMM ; journal of the Academy of Marketing
152
Journal of the Academy of Marketing Science
151
Marketing intelligence & planning
148
The international review of retail, distribution and consumer research
145
Food policy : economics planning and politics of food and agriculture
143
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
143
The journal of services marketing
142
Marketing letters : a journal of research in marketing
139
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
136
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
132
Journal of marketing
131
Journal of strategic marketing
131
Discussion papers / CEPR
129
Journal of internet commerce
128
Journal of fashion marketing and management
127
Journal of economic behavior & organization : JEBO
123
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ECONIS (ZBW)
164
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1
Is the information on green hotel websites aligned with the drivers affecting customers' intention to visit green hotels? : a mixed-methods approach
Ray, Arghya
;
Sachdeva, Itisha
;
Rana, Nripendra P.
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014438598
Saved in:
2
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
3
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
4
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
5
Effects of service providers’ self-disclosure on booking platforms on consumers' trust, hesitation, and booking intentions : moderating role of social media influencers
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 470-498
Persistent link: https://www.econbiz.de/10014511821
Saved in:
6
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
7
Reexamination of consumers' willingness to stay at green hotels : rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior
Wang, Lei
;
Zhang, Qi
;
Wong, Philip Pong Weng
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 547-581
Persistent link: https://www.econbiz.de/10014511830
Saved in:
8
Effects of hotels' corporate social responsibility (CSR) initiatives on green consumer behavior : investigating the roles of consumer engagement, positive emotions, and altruistic...
Raza, Ali
;
Muhammad Farrukh
;
Wang, Guofeng
;
Iqbal, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
7
,
pp. 870-892
Persistent link: https://www.econbiz.de/10014369547
Saved in:
9
Impact of perceived corporate social responsibility on peer-to-peer accommodation consumers' repurchase intention and switching intention
Huang, Songshan
;
Wang, Xuequn
;
Qu, Hua
- In:
Journal of hospitality marketing & management
32
(
2023
)
7
,
pp. 893-916
Persistent link: https://www.econbiz.de/10014369549
Saved in:
10
Narrative or non-narrative? : the effects of short video content structure on mental simulation and resort brand attitude
Wang, Xin
;
Lai, Ivan K. W.
;
Lu, Yan
;
Liu, Xinyu
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 593-614
Persistent link: https://www.econbiz.de/10014319780
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