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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
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Search: subject:"Customer integration"
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Customer integration
63
Kundenintegration
63
Beziehungsmarketing
39
Relationship marketing
39
Betriebliche Wertschöpfung
27
Value creation
27
Consumer behaviour
19
Konsumentenverhalten
19
Dienstleistung
18
Services
18
Service-Dominant Logic
17
Service-dominant logic
17
Dienstleistungsqualität
16
Service quality
16
Customer value
15
Kundenwert
15
Co-creation
14
Value co-creation
12
Customer satisfaction
11
Dienstleistungsmarketing
11
Innovation
11
Kundenzufriedenheit
11
Services marketing
11
Customer engagement
10
Dienstleistungssektor
10
New product development
10
Produktentwicklung
10
Service industry
10
Brand management
9
Customer service
9
Kundenservice
9
Markenführung
9
Social Web
9
Social web
9
Customer participation
8
Innovation management
8
Innovationsmanagement
8
Service innovation
7
Dienstleistungsinnovation
5
Dienstleistungsmanagement
5
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Undetermined
49
Free
2
Type of publication
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Article
63
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63
Aufsatz in Zeitschrift
63
Case study
1
Fallstudie
1
Language
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English
63
Author
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Barrios, Andrés
2
Edvardsson, Bo
2
Neuhofer, Barbara
2
Sigala, Marianna
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Alasker, Thamir Hamad
1
Aldas-Manzano, Joaquin
1
Alves, Helena
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Ang, Chinhui
1
Aziz, Mariam Ashraf
1
Balaji, M. S.
1
Ballantyne, David
1
Ballester, Estefania
1
Bart, Yakov
1
Beatty, Sharon E.
1
Black, Hulda G.
1
Bordian, Mariia
1
Bouman, Nijs
1
Bridson, Kerrie
1
Brodie, Roderick J.
1
Buhalis, Dimitrios
1
Camacho, Sonia
1
Camilleri, Jeannette
1
Carbonell, Pilar
1
Carlini, Joan
1
Carvalho, Pedro Miguel Fonseca Moreira de
1
Chan, Eric S. W.
1
Chathoth, Prakash K.
1
Chen, Ja-Shen
1
Chen, Ja-shen
1
Chen, Sandy C.
1
Chen, Yee-Chen
1
Cheng, Colin C.
1
Cheng, Ya-Yun
1
Chi, Ming
1
Chou, Cindy Yunhsin
1
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Published in...
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International journal of contemporary hospitality management
The journal of services marketing
Journal of business research : JBR
156
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
46
SpringerLink / Bücher
46
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
The journal of business & industrial marketing
34
International journal of hospitality management
33
Journal of strategic marketing
31
The service industries journal
31
Journal of marketing management : MM
29
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Public management review
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
International journal of technology marketing : IJTMkt
22
Kundenintegration : Forum Dienstleistungsmanagement
22
International journal of technology management : IJTM
21
Journal of marketing
21
The journal of brand management : an international journal
21
Journal of service theory and practice : JSTP
20
Marketing intelligence & planning
20
Tourism management : research, policies, practice
20
Journal of the Academy of Marketing Science
18
European management journal
17
Journal of service research
17
The journal of product & brand management
17
Creativity and innovation management
16
International journal of product development : IJPD
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
16
Revolutionizing innovation : users, communities, and open innovation
16
European journal of marketing
15
International journal of production economics
15
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ECONIS (ZBW)
63
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
3
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
4
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
5
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
6
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
7
Customer value co-creation in the hospitality and tourism industry : a systematic literature review
Carvalho, Pedro Miguel Fonseca Moreira de
;
Alves, Helena
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 250-273
Persistent link: https://www.econbiz.de/10013546045
Saved in:
8
Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism management and marketing
Buhalis, Dimitrios
;
Lin, Michael S.
;
Leung, Daniel
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 701-716
Persistent link: https://www.econbiz.de/10013546075
Saved in:
9
A co-created value scale for the hospitality service : applying a text mining approach
Kwon, Wooseok
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2352-2373
Persistent link: https://www.econbiz.de/10014314776
Saved in:
10
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
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