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~isPartOf:"Inventi impact: retailing & consumer services"
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Beziehungsmarketing
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Consumer behaviour
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Relationship marketing
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Brand Trust
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Brand Image
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China
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Customer Commitment
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Customer Delight
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Customer Satisfaction and Super Markets
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Customer Switching Behavior
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Customer perceived value
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E-Service Quality
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Kumaradeepan, V.
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Magueta, Daniel
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Mazuri Abd Ghani
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Pathmini, M. G. S.
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Sousa, Bruno
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Inventi impact: retailing & consumer services
Journal of retailing and consumer services
51
Journal of business research : JBR
26
SpringerLink / Bücher
20
The service industries journal
18
Journal of hospitality marketing & management
16
Cogent business & management
15
Springer eBook Collection
14
International journal of contemporary hospitality management
13
International journal of hospitality management
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Psychology & marketing
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Research
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The international journal of bank marketing : IJBM
12
Journal of the Academy of Marketing Science
11
Asia Pacific journal of marketing and logistics
10
Cogent Business & Management
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Journal of marketing theory and practice
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Munich Business School - Publications
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Services marketing quarterly
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The TQM journal : the international review of organizational improvement
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Munich Business School Working Paper
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The journal of services marketing
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International journal of electronic customer relationship management : IJECRM
8
Journal of strategic marketing
8
Service business
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Australasian marketing journal
7
Harvard business review : HBR
7
How to succeed in the digital age : strategies from 17 top managers
7
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of quality & reliability management
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of consumer behaviour : an international research review
7
Marketing intelligence & planning
7
European journal of marketing : EJM
6
Harvard-Business-Manager : das Wissen der Besten
6
International journal of quality and service sciences
6
Journal of Islamic marketing
6
Journal of open innovation : technology, market, and complexity
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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1
Meassevuring e-service quality, satisfaction and loyalty of customer in the online channel of the modern retail
Veloso, Cláudia Miranda
;
Magueta, Daniel
;
Sousa, Bruno
; …
- In:
Inventi impact: retailing & consumer services
(
2021
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10012601930
Saved in:
2
Customer satisfaction and
customer
loyalty
: leading super markets in Jaffna Destrict, Sri Lanka
Kumaradeepan, V.
;
Pathmini, M. G. S.
- In:
Inventi impact: retailing & consumer services
(
2018
)
2
,
pp. 62-71
Persistent link: https://www.econbiz.de/10012130294
Saved in:
3
The transformation of customer satisfaction become customer delight
Wolor, Christian Wiradendi
;
Efendy, Hady
- In:
Inventi impact: retailing & consumer services
(
2018
)
2
,
pp. 72-92
Persistent link: https://www.econbiz.de/10012130296
Saved in:
4
The influence factors of brand loyalty : mobile phone industry
Khundyz, Zyeinyelkhaan
- In:
Inventi impact: retailing & consumer services
(
2018
)
4
,
pp. 224-233
Persistent link: https://www.econbiz.de/10012130322
Saved in:
5
Internet banking, customer perceived value and loyalty : the role of switching costs
Rahi, Samar
;
Mazuri Abd Ghani
- In:
Inventi impact: retailing & consumer services
(
2017
)
2
,
pp. 61-67
Persistent link: https://www.econbiz.de/10011752818
Saved in:
6
Improve communication quality by understanding customer switching behavior in China's telecom sector
Awan, Salman
;
Cheng, Yanxia
- In:
Inventi impact: retailing & consumer services
(
2017
)
4
,
pp. 158-171
Persistent link: https://www.econbiz.de/10011879985
Saved in:
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