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~isPartOf:"Journal of retailing and consumer services"
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Search: subject:"Customer loyalty"
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Beziehungsmarketing
50
Relationship marketing
50
Consumer behaviour
47
Konsumentenverhalten
47
Customer loyalty
42
Customer satisfaction
36
Kundenzufriedenheit
36
Dienstleistungsqualität
26
Service quality
26
Customer retention
22
Kundenbindung
21
Einzelhandel
11
Retail trade
11
Customer experience
10
Brand management
7
Markenführung
7
Social Web
7
Social web
7
Customer engagement
6
Confidence
5
Customer integration
5
Customer value
5
Kundenintegration
5
Vertrauen
5
Brand
4
Customer service
4
E-commerce
4
Electronic Commerce
4
Internet marketing
4
Kundenservice
4
Kundenwert
4
Markenartikel
4
Mobile communications
4
Mobilkommunikation
4
Online retailing
4
Online-Handel
4
Online-Marketing
4
Social media
4
Viral marketing
4
Virales Marketing
4
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Undetermined
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English
51
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Molinillo, Sebastian
3
Prentice, Catherine
3
Anaya-Sánchez, Rafael
2
Bilgihan, Anil
2
El-Adly, Mohammed Ismail
2
Japutra, Arnold
2
Adam, Nawal Abdalla
1
Agrawal, Shiv Ratan
1
Aguilar-Illescas, Rocío
1
Aksoy, Lerzan
1
Assarzadegan, Parisa
1
Attar, Razaz Waheeb
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Baumann, Chris
1
Bray, Jeffery
1
Bressolles, Gregory
1
Buoye, Alexander
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Carvajal-Trujillo, Elena
1
Chen, Rachel J. C.
1
Chen, Shu-Ching
1
Cheng, Kenny Teoh Guan
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Chuah, Stephanie Hui-wen
1
Coelho, Pedro Simões
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Cottingham, Michael
1
Durrieu, François
1
Echchakoui, Saïd
1
Eid, Riyad
1
Fang, Mingjie
1
Gao, Mengjia
1
Grunert, Klaus G.
1
Hajli, Nick
1
Hallikainen, Heli
1
Hamin, Hamin
1
Hasan, Uzma
1
Hejazi, Seyed Reza
1
Hoadley, Susan
1
Hong, Zhao
1
Huang, Lin
1
Huang, Shanshan
1
Hubert, Marco
1
Hwang, Jinsoo
1
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Journal of retailing and consumer services
Journal of Services Marketing
75
International Journal of Bank Marketing
55
Journal of Consumer Marketing
54
European Journal of Marketing
40
International Journal of Retail & Distribution Management
35
Journal of business research : JBR
29
Journal of Product & Brand Management
25
International Journal of Contemporary Hospitality Management
24
Marketing Intelligence & Planning
24
Strategic Direction
22
SpringerLink / Bücher
20
The service industries journal
18
Cogent business & management
16
Journal of hospitality marketing & management
16
Springer eBook Collection
14
Cogent Business & Management
13
International journal of contemporary hospitality management
13
Journal of Service Management
13
Strategy & Leadership
13
International journal of hospitality management
12
Psychology & marketing
12
Research
12
The international journal of bank marketing : IJBM
12
Journal of the Academy of Marketing Science
11
The TQM journal : the international review of organizational improvement
11
Asia Pacific Journal of Marketing and Logistics
10
Asia Pacific journal of marketing and logistics
10
Journal of Business & Industrial Marketing
10
Journal of marketing theory and practice
10
Munich Business School - Publications
10
Services marketing quarterly
10
International Journal of Quality & Reliability Management
9
Management Decision
9
Munich Business School Working Paper
9
The TQM Journal
9
The journal of services marketing
9
International journal of electronic customer relationship management : IJECRM
8
Journal of strategic marketing
8
Service business
8
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ECONIS (ZBW)
51
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51
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1
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
Saved in:
2
The study of brand loyalty and switching cost on OTT bundled service choice : focusing on reference-dependent preferences in the saturated market
Kim, Kyungah
;
Kim, Junghun
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462320
Saved in:
3
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
4
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
Saved in:
5
Green cooperation in last-mile logistics and consumer loyalty : an empirical analysis of a theoretical framework
Yang, Hye-jeong
;
Fang, Mingjie
;
Yao, Jinge
;
Su, Miao
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303137
Saved in:
6
Driving marketing outcomes through social media-based customer engagement
Kulikovskaja, Viktorija
;
Hubert, Marco
;
Grunert, Klaus G.
; …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014365051
Saved in:
7
Examining consumer experience in using m-banking apps : a study of its antecedents and outcomes
Shahid, Shadma
;
Islam, Jamid Ul
;
Malik, Shehla
;
Hasan, Uzma
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169561
Saved in:
8
The customer retail app experience : implications for
customer
loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
Saved in:
9
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
10
Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
Saved in:
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