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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
3
Customer participation
3
Relationship marketing
3
Dienstleistungsqualität
2
Service quality
2
Arbeitsverhalten
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Betriebliche Wertschöpfung
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Customer integration
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Customer satisfaction
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Customer service
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Customer value
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Dienstleistung
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Economic value
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Extra-role service behavior
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Hospital
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Krankenhaus
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Kundenintegration
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Kundenservice
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Kundenwert
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Kundenzufriedenheit
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Mood regulatory
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Mutual understanding
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Negative affect
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Regulation
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Regulierung
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Relational value
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Salespeople
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Segmentation
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Service co-production
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Chen, Sandy C.
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Chow, Cheris W. C.
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Coelho, Filipe
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Evanschitzky, Heiner
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Loi, Raymond
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Raab, Carola
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Sousa, Carlos M. P.
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Taheri, Babak
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Tanford, Sarah
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International journal of contemporary hospitality management
Journal of business research : JBR
13
Journal of retailing and consumer services
13
The journal of services marketing
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Service business
9
Journal of service management
6
Journal of marketing
5
Journal of service research : JSR
5
International journal of hospitality management
4
Journal of Service Management
4
Journal of Services Marketing
4
The service industries journal
4
Journal of Business Research
3
Journal of hospitality marketing & management
3
Journal of service research
3
Journal of service theory and practice
3
Economics Papers from University Paris Dauphine
2
International Journal of Contemporary Hospitality Management
2
International Journal of Services, Economics and Management
2
International journal of bank marketing
2
International journal of production research
2
International journal of quality and service sciences
2
Inventi impact: retailing & consumer services
2
Journal of marketing management : MM
2
Journal of the Academy of Marketing Science
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
AMS review : official publication of the Academy of Marketing Science
1
Asia Pacific business review
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economic Modelling
1
Economic modelling
1
Economies : open access journal
1
European journal of innovation management
1
European journal of marketing
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ECONIS (ZBW)
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1
Can
customer
participation
promote hospitality frontline employees' extra-role service behavior?
Xu, Angela J.
;
Zhu, Ting Ting
;
Loi, Raymond
;
Chow, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 218-234
Persistent link: https://www.econbiz.de/10013546042
Saved in:
2
Segmenting customers by participation : an innovative path to service excellence
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1468-1485
Persistent link: https://www.econbiz.de/10011732155
Saved in:
3
Mood regulation,
customer
participation
, and customer value creation in hospitality services
Taheri, Babak
;
Coelho, Filipe
;
Sousa, Carlos M. P.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
Saved in:
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