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SERVQUAL
Service quality
9
Dienstleistungsqualität
8
Higher education institution
8
Hochschule
8
HEdPERF
6
Students
5
Studierende
5
Customer satisfaction
4
Kundenzufriedenheit
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higher education
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service quality
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Beziehungsmarketing
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India
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Indien
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Quality management
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Qualitätsmanagement
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Relationship marketing
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Service Quality
2
Studium
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University education
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student satisfaction
2
Arbeitszufriedenheit
1
Confidence
1
Customer Satisfaction
1
Greece
1
Griechenland
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HEDPERF
1
HEdPERF scale
1
HedPERF
1
Higher Education
1
Higher Education Institutions
1
Higher Education Performance (HEdPERF)
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Job satisfaction
1
Kenya
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Lehrkräfte
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R language
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SERVPERF
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Sri Lanka
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Bawuro, Faiza Abubakar
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Danjuma, Ibrahim
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Habibu, Sharif Ahmed
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Vassumu, Mary Augustine
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Expert journal of business and management
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The service quality scale debate : a tri-instrument perspective for higher education institutions
Danjuma, Ibrahim
;
Bawuro, Faiza Abubakar
;
Vassumu, Mary …
- In:
Expert journal of business and management
6
(
2018
)
2
,
pp. 127-133
Persistent link: https://www.econbiz.de/10011914413
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