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~isPartOf:"The international journal of bank marketing : IJBM"
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Bank
102
Beziehungsmarketing
39
Relationship marketing
39
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
27
Kundenzufriedenheit
27
Dienstleistungsqualität
22
Service quality
22
Banking
16
Financial services
16
Finanzdienstleistung
16
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Indien
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Banks
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Personal banking
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Banking services
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Confidence
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Corporate Social Responsibility
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Corporate social responsibility
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Vertrauen
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Electronic Banking
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Electronic banking
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Firmenimage
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Ghana
7
Customers
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Firm performance
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Unternehmenserfolg
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Brand image
5
Brand management
5
Islamic finance
5
Islamisches Finanzsystem
5
Lieferantenmanagement
5
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Pérez, Andrea
3
Babakus, Emin
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Baumann, Chris
2
Blankson, Charles
2
Choudhury, Koushiki
2
Eriksson, Kent
2
Eser, Zeliha
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Farah, Maya F.
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Girard, Tulay
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Hermansson, Cecilia
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Pinar, Musa
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Sultan, Parves
2
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2
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1
Acar, Merve
1
Adjabeng, Bernice Korkor
1
Agrawal, Shiv Ratan
1
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Al-Hawari, Mohd Ahmad
1
Al-Meshal, Soad A.
1
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The international journal of bank marketing : IJBM
Journal of banking & finance
865
NBER working paper series
368
IMF working papers
326
Working paper / National Bureau of Economic Research, Inc.
308
Journal of financial stability
290
NBER Working Paper
275
Discussion paper / Centre for Economic Policy Research
243
Finance research letters
234
Die Bank
225
Research in international business and finance
223
Applied economics
219
Working paper series / European Central Bank
217
Europäische Hochschulschriften / 5
215
Journal of international financial markets, institutions & money
214
Journal of financial services research : JFSR
213
Journal of money, credit and banking : JMCB
208
SpringerLink / Bücher
206
International journal of economics and financial issues : IJEFI
200
Finance and economics discussion series
192
International journal of economics and finance
179
Discussion papers / CEPR
178
International review of financial analysis
174
Journal of financial intermediation
166
Discussion paper
155
International review of economics & finance : IREF
154
Working paper
154
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
151
Economic modelling
150
Applied economics letters
146
Journal of financial economics
145
Pacific-Basin finance journal
144
ECB Working Paper
139
IMF Working Paper
139
Policy research working paper : WPS
138
IMF working paper
137
Cogent economics & finance
134
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
126
Journal of international money and finance
124
Staff reports / Federal Reserve Bank of New York
123
Journal of banking regulation
121
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ECONIS (ZBW)
104
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104
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1
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
2
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
Saved in:
3
Community bank product design within an asymmetric competitive market : an X-efficiency approach
McKee, Gregory
;
Kagan, Albert
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 752-772
Persistent link: https://www.econbiz.de/10011606430
Saved in:
4
Advertising effectiveness on financial performance of banking sector : Turkey case
Acar, Merve
;
Temiz, Hüseyin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 649-661
Persistent link: https://www.econbiz.de/10011729040
Saved in:
5
The role of positioning in the retail banking industry of Sub-Saharan Africa
Blankson, Charles
;
Ketron, Seth
;
Darmoe, Joseph
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 685-713
Persistent link: https://www.econbiz.de/10011729052
Saved in:
6
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
Saved in:
7
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
8
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
9
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
10
Quality and image of banking services : a comparative study of conventional and Islamic banks
Saleh, Md Abu
;
Quazi, Ali
;
Keating, Byron
;
Gaur, …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 878-902
Persistent link: https://www.econbiz.de/10011788220
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