//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Company information"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundendienst"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer service
2
Kundenservice
2
Schweden
2
Sweden
2
Airline
1
Beziehungsmarketing
1
Business ethics
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Dienstleistungssektor
1
Fluggesellschaft
1
Furniture retailing
1
Führungsstil
1
Geschichte 1974-1984
1
IKEA
1
IKEA of Sweden <Älmhult>
1
Kundendienst
1
Kundenorientierung
1
Leadership style
1
Möbelhandel
1
Nachhaltige Entwicklung
1
Organisatorischer Wandel
1
Organizational change
1
Relationship marketing
1
SAS AB <Stockholm>
1
Scandinavian Airlines System <Stockholm>
1
Service industry
1
Strategisches Management
1
Sustainable development
1
Unternehmensethik
1
Wertorientiertes Management
1
more ...
less ...
Type of publication
All
Book / Working Paper
2
Type of publication (narrower categories)
All
Company information
Article in journal
1,699
Aufsatz in Zeitschrift
1,699
Aufsatz im Buch
436
Book section
436
Hochschulschrift
268
Thesis
200
Graue Literatur
158
Non-commercial literature
158
Working Paper
92
Collection of articles of several authors
86
Sammelwerk
86
Arbeitspapier
82
Case study
74
Fallstudie
74
Aufsatzsammlung
53
Bibliografie enthalten
51
Bibliography included
51
Ratgeber
48
Guidebook
45
Konferenzschrift
30
Dissertation u.a. Prüfungsschriften
25
Lehrbuch
18
Textbook
17
Collection of articles written by one author
16
Sammlung
16
Conference proceedings
14
Handbook
12
Handbuch
12
Bibliographie
9
Amtsdruckschrift
8
Government document
8
Conference paper
7
Konferenzbeitrag
7
Forschungsbericht
5
Accompanied by computer file
4
Elektronischer Datenträger als Beilage
4
Glossar enthalten
3
Glossary included
3
Reprint
3
more ...
less ...
Language
All
German
1
English
1
Author
All
Carlzon, Jan
1
Edvardsson, Bo
1
Enquist, Bo
1
Published in...
All
Routledge series in management, organization and society
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Values-based service for sustainable business : lessons from IKEA
Edvardsson, Bo
-
2009
-
1. publ.
Persistent link: https://www.econbiz.de/10013444051
Saved in:
2
Alles für den Kunden : Jan Carlzon revolutioniert ein Unternehmen
Carlzon, Jan
-
1990
-
4., überarb. Aufl.
Persistent link: https://www.econbiz.de/10000088968
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->