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~person:"Smith, Alan D."
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Beziehungsmarketing
33
Relationship marketing
33
USA
15
United States
15
Consumer behaviour
8
Konsumentenverhalten
8
CRM
5
E-commerce
5
Electronic Commerce
5
Lieferkette
5
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5
Einzelhandel
4
Pittsburgh (Pa.)
4
Quality management
4
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Retail trade
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Empirical method
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Empirische Methode
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Lieferantenmanagement
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Supplier relationship management
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customer relationship management
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Elektronische Beschaffung
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English
33
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Smith, Alan D.
Bruhn, Manfred
132
Homburg, Christian
130
Kumar, V.
79
Huber, Frank
58
Bauer, Hans H.
55
Verhoef, Peter C.
55
Han, Heesup
54
Hollebeek, Linda D.
51
Stauss, Bernd
51
Herrmann, Andreas
49
Piller, Frank T.
49
Krafft, Manfred
45
Palmatier, Robert W.
40
Hippner, Hajo
39
Mattila, Anna S.
38
Stock-Homburg, Ruth
38
Gil Saura, Irene
37
Reichwald, Ralf
37
Wiedmann, Klaus-Peter
37
Töpfer, Armin
35
Wilde, Klaus D.
35
Eggert, Andreas
33
Georgi, Dominik
33
Hadwich, Karsten
33
Belz, Christian
32
Helmke, Stefan
32
Thaichon, Park
32
Van den Poel, Dirk
32
Grönroos, Christian
31
Matzler, Kurt
31
Mittal, Vikas
31
Prentice, Catherine
31
Evanschitzky, Heiner
30
Neslin, Scott A.
30
Schüller, Anne M.
30
Sheth, Jagdish N.
30
Svensson, Göran
30
Kleinaltenkamp, Michael
29
Loureiro, Sandra Maria Correia
29
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International journal of business information systems : IJBIS
6
International journal of services and operations management
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Health marketing quarterly
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Services marketing quarterly
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ECONIS (ZBW)
33
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1
Perceived consumer issues associated with online vehicle purchase decisions
Smith, Alan D.
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 84-107
Persistent link: https://www.econbiz.de/10014314031
Saved in:
2
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
3
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
4
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
5
New product development and manufacturability techniques and analytics
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 80-95)
.
2017
Persistent link: https://www.econbiz.de/10011568341
Saved in:
6
Transformation of CRM and supply chain management techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
7
Search engine marketing and customer relationship management within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
8
Ethical and managerial aspects of social network advertisement
Smith, Alan D.
;
Offodile, O. Felix
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
4
,
pp. 28-51
Persistent link: https://www.econbiz.de/10011591109
Saved in:
9
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
Saved in:
10
Shrinking-release window movie releases : potential impacts on best business practices
Smith, Alan D.
- In:
International journal of services and operations management
8
(
2011
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10008823490
Saved in:
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