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~subject:"Bank"
~subject:"Service quality"
~type_genre:"Aufsatz im Buch"
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Search: subject:"Kundentreue"
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Bank
Service quality
Customer retention
132
Kundenbindung
132
Beziehungsmarketing
37
Relationship marketing
37
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17
Konsumentenverhalten
17
Social Web
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1
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Brand management ; Vol. 2
1
Business and management issues in the global and digital era : Indonesian perspectives
1
Business performance measurement and management
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Client centricity : relationship management in banking
1
Grundlagen des After Sales Marketing
1
Handbook of research on intelligent techniques and modeling applications in marketing analytics
1
How to succeed in the digital age : strategies from 17 top managers
1
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Marketing und Innovation in disruptiven Zeiten
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1
Trends zur Handhabung von Komplexität im Qualitätsingenieurwesen
1
Verbrauchervielfalt : Chancen des demographischen Wandels für Konsum und Finanzen
1
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ECONIS (ZBW)
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Begeisterungseigenschaften in der Unternehmensberatung und deren Wirkung auf die Kundenloyalität
Raff, Tilmann
;
Billen, Peter
;
Seitz, Nadine
- In:
Marketing und Innovation in disruptiven Zeiten
,
(pp. 147-167)
.
2023
Persistent link: https://www.econbiz.de/10013555051
Saved in:
2
Quality strategies for customer loyalty in an e-service environment : a case of m-banking customers
Vasudeva, Savdeep
- In:
Strategies and tools for managing connected consumers
,
(pp. 46-69)
.
2020
Persistent link: https://www.econbiz.de/10012106733
Saved in:
3
Mapping Georgian bank customer's preferences for corporate social responsibility
Gogichadze, Anna
;
Tzavara, Dionisia
- In:
Responsible business in a changing world : new …
,
(pp. 33-51)
.
2020
Persistent link: https://www.econbiz.de/10012228699
Saved in:
4
Multimodale Kommunikation für Dienstleistungsanbieter am Point of Service (POS) zur Steuerung der wahrgenommenen Dienstleistungsqualität
Steffen, Dirk
- In:
Werbung für alle Sinne : multimodale …
,
(pp. 237-252)
.
2020
Persistent link: https://www.econbiz.de/10012271839
Saved in:
5
Das Management von Sonderkonditionen : Erfolgsfaktoren aus der Bankpraxis
Klenk, Peter
- In:
Ihr Weg zur Pricing Excellence
,
(pp. 57-62)
.
2019
Persistent link: https://www.econbiz.de/10012062805
Saved in:
6
The practicable aspect of the Omni-channel retailing strategy and its impact on customer loyalty
Christoforou, Tandy
;
Melanthiou, Yioula
- In:
The synergy of business theory and practice : advancing …
,
(pp. 239-260)
.
2019
Persistent link: https://www.econbiz.de/10012105754
Saved in:
7
Relationships among service quality, customer satisfaction, word-of-mouth, and customer loyalty : a case study of minimarkets with halal positioning, Jakarta, Indonesia
Aji, Bagus Wicaksono
;
Sri Daryanti
- In:
Business and management issues in the global and …
,
(pp. 279-291)
.
2019
Persistent link: https://www.econbiz.de/10012311744
Saved in:
8
Fuzzy clustering : an analysis of service quality in the mobile phone industry
Baeshen, Mashhour H.
;
Beynon, Malcolm J.
;
Daunt, Kate L.
- In:
Handbook of research on intelligent techniques and …
,
(pp. 40-61)
.
2017
Persistent link: https://www.econbiz.de/10011611189
Saved in:
9
"Nur Bares ist Wahres" - Kundenbindung in Zeiten der Digitalisierung des Retail-Bankgeschäfts
Altenhain, Thomas
;
Ess, Konrad
;
Sehgal, Attul
- In:
Marktplätze im Umbruch : digitale Strategien für …
,
(pp. 359-368)
.
2015
Persistent link: https://www.econbiz.de/10011441271
Saved in:
10
Is persuasion an art or a learnable skill?
Frey, Dieter
;
Graupmann, Verena
- In:
Client centricity : relationship management in banking
,
(pp. 43-72)
.
2015
Persistent link: https://www.econbiz.de/10010530635
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