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~subject:"Zufriedenheit"
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Search: subject:"Kundentreue"
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Zufriedenheit
Kundenbindung
910
Customer retention
890
Beziehungsmarketing
494
Relationship marketing
492
Konsumentenverhalten
374
Consumer behaviour
373
Customer satisfaction
306
Kundenzufriedenheit
306
Service quality
137
Dienstleistungsqualität
136
Brand management
114
Markenführung
114
Kundentreue
109
Customer loyalty
92
Deutschland
90
Germany
89
Markenimage
78
Brand image
77
customer loyalty
74
Social Web
66
Social web
66
Online-Marketing
61
Internet marketing
59
Markentreue
59
Marketing
59
Vertrauen
57
Confidence
56
Markenartikel
55
Brand loyalty
54
Einzelhandel
54
Brand
52
Kundenmanagement
51
Retail trade
51
Bank
43
Kundenbindungsprogramm
43
Loyalty program
43
Customer service
42
Kundenservice
42
Kundenwert
39
USA
39
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English
3
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Aksoy, Lerzan
1
Buoye, Alexander
1
Ha, Hong Youl
1
Hebborn, Heike
1
Hofmann, Verena
1
Keiningham, Timothy
1
Larivière, Bart
1
Sauer, Nicola E.
1
Son, Hee-young
1
Wanisch, Anna Teresa
1
Wiliams, Luke
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Journal of business research : JBR
1
Managing service quality : MSQ ; an international journal
1
Marketing : ZFP ; journal of research and management
1
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ECONIS (ZBW)
3
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1
Effects of COVID-19 on well-being and customer loyalty : a life event perspective
Sauer, Nicola E.
;
Hofmann, Verena
;
Hebborn, Heike
; …
- In:
Marketing : ZFP ; journal of research and management
45
(
2023
)
2
,
pp. 35-48
Persistent link: https://www.econbiz.de/10014306384
Saved in:
2
Does loyalty span domains? : examining the relationship between consumer loyalty, other loyalties and happiness
Aksoy, Lerzan
;
Keiningham, Timothy
;
Buoye, Alexander
; …
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2464-2476
Persistent link: https://www.econbiz.de/10011399506
Saved in:
3
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
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