//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Messung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Measurement"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Messung
Performance measurement
67
Performance-Messung
67
Quality management
55
Qualitätsmanagement
55
Measurement
35
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
25
Kundenzufriedenheit
25
Firm performance
12
Unternehmenserfolg
12
Balanced Scorecard
9
Balanced scorecard
9
Hospital
9
Krankenhaus
9
Performance management
9
Performance-Management
9
Business process management
8
Product quality
8
Produktqualität
8
Prozessmanagement
8
Taiwan
8
KMU
7
SME
7
performance measurement
7
Structural equation model
6
Strukturgleichungsmodell
6
Beziehungsmarketing
5
Consumer behaviour
5
Einführung
5
Implementation
5
Industrie
5
Kano model
5
Konsumentenverhalten
5
Manufacturing industries
5
Relationship marketing
5
customer satisfaction
5
service quality
5
Bibliometrics
4
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
35
Type of publication (narrower categories)
All
Article in journal
35
Aufsatz in Zeitschrift
35
Conference paper
3
Konferenzbeitrag
3
Case study
2
Fallstudie
2
Language
All
English
35
Author
All
Chopra, Parvesh K.
3
Kanji, Gopal K.
3
Dahlgaard, Jens Jörn
2
He, Zhen
2
Thawesaengskulthai, Natcha
2
Wongrukmit, Patcharin
2
Zhang, Min
2
Abebe, Birhanu Beshah
1
Albayrak, Tahir
1
Altuntas, Serkan
1
Arauz, Rita
1
Azene, Daniel Kitaw
1
Berhe, Ephrem
1
Borgianni, Yuri
1
Bäckström, Ingela
1
Caber, Meltem
1
Caro, Laura Martínez
1
Casadesús, Martí
1
Chang, Wei
1
Chien, Kang-Min
1
Costa Araújo Sampaio, Paulo Alexandre da
1
C̆ubrani´c-Dobrodolac, Marjana
1
Denda, Nebojša
1
Dereli, Türkay
1
Dobrodolac, Momčilo
1
Eriksson, Maria
1
García, Jose Antonio Martínez
1
Giraldo, Leandro Muñez
1
Gomes, Ana Catarina Ribeiro
1
Hsu, Sheng-hsun
1
Ingelsson, Pernilla
1
Karaibrahimoglu, Yasemin Zengin
1
Ke, Ben
1
Kilibarda, Milorad
1
Ko, Hsien-tang
1
Källström, Mari
1
Lonial, Subhash
1
Lu, Hsi-Peng
1
Luor, Tainyi Ted
1
Löfgren, Martin
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
NBER working paper series
323
Working paper / National Bureau of Economic Research, Inc.
317
NBER Working Paper
283
Discussion paper series / IZA
154
OECD Environment Statistics
141
Insurance / Mathematics & economics
124
IZA Discussion Paper
111
Policy research working paper : WPS
110
Working paper / Oxford Poverty & Human Development Initiative
86
World Bank E-Library Archive
82
World Bank Policy Research Working Paper
80
Working paper
78
SpringerLink / Bücher
77
Journal of economic inequality
75
Economics letters
74
Discussion paper / Centre for Economic Policy Research
73
Journal of business research : JBR
72
European journal of operational research : EJOR
69
Applied economics
68
Working paper series
68
The review of income and wealth : journal of the International Association for Research in Income and Wealth
65
Working paper / World Institute for Development Economics Research
64
Discussion paper / Tinbergen Institute
61
Applied economics letters
60
CESifo working papers
59
International journal of selection and assessment
59
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
58
Discussion paper
56
The American economic review
54
Social choice and welfare
45
Europäische Hochschulschriften / 5
43
Journal of banking & finance
43
Journal of productivity analysis
40
Discussion papers / CEPR
39
Finance and stochastics
39
Finance and economics discussion series
38
IMF working papers
38
Tourism management : research, policies, practice
38
World economics : a journal of current economic analysis and policy
37
Discussion paper / University of British Columbia, Department of Economics
35
more ...
less ...
Source
All
ECONIS (ZBW)
35
Showing
1
-
10
of
35
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Development and validation of a
measurement
instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing
;
He, Zhen
;
Ke, Ben
;
Zhang, Min
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Saved in:
2
A new perspective to productivity
measurement
Berhe, Ephrem
;
Abebe, Birhanu Beshah
;
Azene, Daniel Kitaw
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 205-217
Persistent link: https://www.econbiz.de/10011730266
Saved in:
3
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
4
Using work stress
measurement
to develop and implement a TQM programme : a case of counter clerks in Serbian Post
Dobrodolac, Momčilo
;
Marković, Dejan
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
11
,
pp. 1262-1279
Persistent link: https://www.econbiz.de/10010468799
Saved in:
5
Hospital service quality
measurement
models : patients from Asia, Europe, Australia and America
Thawesaengskulthai, Natcha
;
Wongrukmit, Patcharin
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1029-1041
Persistent link: https://www.econbiz.de/10011440789
Saved in:
6
A critical review of Kano's wording and its impact on attribute classification : a case study of smartphone in Korea
Song, Haegeun
- In:
Total quality management & business excellence : an …
29
(
2018
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10011854033
Saved in:
7
Classifying restaurant service quality attributes by using Kano model and IPA approach
Pai, Fan-Yun
;
Yeh, Tsu-Ming
;
Tang, Cheng-Yeh
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 301-328
Persistent link: https://www.econbiz.de/10011854059
Saved in:
8
Increasing accuracy of the Kano model : a case study
Madzík, Peter
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 387-409
Persistent link: https://www.econbiz.de/10011854065
Saved in:
9
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
10
ClassroomQual : a scale for measuring the use-of-classrooms-for-teaching–learning service quality
Rave, Jorge Pérez
;
Giraldo, Leandro Muñez
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1063-1090
Persistent link: https://www.econbiz.de/10011687841
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->