Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Jingjing Xiong, Zhen He, Ben Ke and Min Zhang
| Year of publication: |
May-June 2016
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| Authors: | Xiong, Jingjing ; He, Zhen ; Ke, Ben ; Zhang, Min |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 27.2016, 5/6, p. 465-478
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| Subject: | quality management practices | hospital | measurement instrument | quality improvement | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Messung | Measurement | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2015.1012059 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011579814