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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Service quality"
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Service quality
Internet marketing
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Alrawadieh, Zaid
1
Amin, Muslim
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Anusree, M. R.
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Bernal, Pedro Mir
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Cobanoglu, Cihan
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Journal of hospitality marketing & management
International journal of hospitality management
11
Journal of retailing and consumer services
6
International journal of contemporary hospitality management
5
Journal of business research : JBR
5
Tourism management : research, policies, practice
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of electronic marketing and retailing : IJEMR
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of internet commerce
3
Journal of service research : JSR
3
The service industries journal
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Administrative Sciences : open access journal
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Information systems and e-business management : ISeB
2
International journal of business excellence : IJBEX
2
International journal of business information systems : IJBIS
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International journal of electronic business : IJEB
2
International journal of quality & reliability management
2
International journal of retail and distribution management
2
Journal of air transport management
2
Journal of management information systems : JMIS
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of service research
2
Journal of travel and tourism marketing
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing : an international journal
2
Marketing intelligence & planning
2
The TQM journal : the international review of organizational improvement
2
The journal of services marketing
2
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Advances in marketing, customer relationship management and e-services (AMCRMES) book series
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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African journal of business and economic research : AJBER
1
African journal of science, technology, innovation and development : AJSTID
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Asia Pacific journal of marketing and logistics
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Asian Academy of Management journal
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Asian Academy of Management journal : AAMJ
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ECONIS (ZBW)
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1
Who’s asking? : social platform and research sponsors' identity biases in guests' hospitality experience-reviews : a case study of Spanish hotels
Woodside, Arch G.
;
Bernal, Pedro Mir
;
Garraza, Teresa Sabada
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 233-250
Persistent link: https://www.econbiz.de/10014511803
Saved in:
2
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
3
Can online service recovery interventions benignly alter customers' negative review evaluations? : evidence from the hotel industry
Sreejesh, S.
;
Anusree, M. R.
;
Ponnam, Abhilash
- In:
Journal of hospitality marketing & management
28
(
2019
)
6
,
pp. 711-742
Persistent link: https://www.econbiz.de/10012176682
Saved in:
4
Negative word of mouse in the hotel industry : a content analysis of online reviews on luxury hotels in Jordan
Dinçer, Mithat Zeki
;
Alrawadieh, Zaid
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 785-804
Persistent link: https://www.econbiz.de/10011784142
Saved in:
5
What determines consumers' ratings of service providers? : an exploratory study of online traveler reviews
Racherla, Pradeep
;
Connolly, Daniel J.
; …
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 135-161
Persistent link: https://www.econbiz.de/10009736307
Saved in:
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