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~person:"Beck, Adrian"
~person:"Haan, Marco A."
~subject:"Vertrauensgüter"
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Beck, Adrian
Haan, Marco A.
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Guilt from promise-breaking and trust in markets for expert services: Theory and experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
experts make the predicted promise; (2) proper
promises
induce consumer-friendly behavior; and (3) higher interaction prices … increase the commitment value of proper
promises
. …
Persistent link: https://www.econbiz.de/10010269892
Saved in:
2
Guilt from Promise-Breaking and Trust in Markets for Expert Services - Theory and Experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
experts make the predicted promise; (2) proper
promises
induce consumer-friendly behavior; and (3) higher interaction prices … increase the commitment value of proper
promises
. …
Persistent link: https://www.econbiz.de/10010294816
Saved in:
3
Shaping beliefs in experimental markets for expert services : guilt aversion and the impact of
promises
and money-burning options
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
- In:
Games and economic behavior
81
(
2013
),
pp. 145-164
Persistent link: https://www.econbiz.de/10010358098
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