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~subject:"Krankenhaus"
~isPartOf:"Vision : the journal of business perspective"
~isPartOf:"Total quality management & business excellence"
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Krankenhaus
Quality management
244
Qualitätsmanagement
244
Dienstleistungsqualität
49
Service quality
49
Firm performance
36
Standardisierung
36
Standardization
36
Unternehmenserfolg
36
quality management
35
Lean Management
34
Lean management
34
Bibliometrics
29
Bibliometrie
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Performance measurement
26
Performance-Messung
26
Product quality
26
Produktqualität
26
Lean Production
24
Lean production
24
Customer satisfaction
22
Industrie
22
Kundenzufriedenheit
22
Manufacturing industries
22
Six Sigma
21
total quality management
21
Business process management
17
Prozessmanagement
17
ISO 9001
16
KMU
16
SME
16
Gesundheitsversorgung
15
Health care
15
Lieferkette
15
Supply chain
15
service quality
15
Lean Six Sigma
14
TQM
14
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13
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13
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12
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Cudney, Elizabeth A.
4
Antony, Jiju
3
Acar, Eylem
1
Albuquerque, André Philippi Gonzaga de
1
Altuntas, Serkan
1
Bastida, Ramon
1
Behdioğlu, Sema
1
Brennan, Atrracta
1
Burhan, Hasan Arda
1
Carvalho, Raíssa Souto Maior Corrêa de
1
Chi, Hui-Ru
1
Chiu, Wen-Hong
1
Dempsey, Mary
1
Dereli, Türkay
1
Edgeman, Rick
1
Ellahham, Samer
1
Elrod, Cassandra C.
1
Garza-Reyes, Jose Arturo
1
Gil-Doménech, Dolors
1
Gupta, Parul
1
Jayaraman, Raja
1
Kaushal, Leena A.
1
Kaya, İhsan
1
Lizarelli, Fabiane Letícia
1
Luong, Chi-Quyen
1
Marbouh, Dounia
1
Marimon, Frederic
1
Materla, Tejaswi
1
Medeiros, Denise Dumke de
1
Oliveira, Lucas Ambrósio Bezerra de
1
Prashar, Anupama
1
Ramori, Kristen A.
1
Shokri, Alireza
1
Simsekler, Mecit Can Emre
1
Swarnakar, Vikas
1
Trakulsunti, Yaifa
1
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Vision : the journal of business perspective
Total quality management & business excellence
Health care management review : HCM review
25
Journal of health organization and management
24
Quality management journal : QMJ
23
International journal of productivity and quality management : IJPQM
19
The TQM journal : the international review of organizational improvement
18
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of six sigma and competitive advantage : IJSSCA
12
International journal of quality & reliability management
8
International journal of services and operations management
7
Krankenhausmanagement : Strategien, Konzepte, Methoden
7
Journal of operations management
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
Business process management journal
5
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
Health care management science
5
International journal of production research
5
Journal of industrial engineering and management : JIEM
5
SpringerLink / Bücher
5
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
4
International journal of hospitality management
4
International journal of quality and service sciences
4
Kohlhammer / Krankenhaus
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Schriften zur Gesundheitsökonomie
4
Service business
4
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
4
Amfiteatru economic : an economic and business research periodical
3
Freiburger betriebswirtschaftliche Diskussionsbeiträge
3
Führung und Management im Krankenhaus
3
Global business and organizational excellence : a review of research & best practices
3
Health care management science : a new journal serving the international health care management community
3
International journal of production economics
3
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
3
Operations management research : OMR ; advancing practice through theory
3
Qualitätsmanagement im Gesundheitswesen und präventive Vorsorge in Unternehmen
3
Wismarer Diskussionspapiere
3
Wissensmanagement im Krankenhaus : Effizienz- und Qualitätssteigerungen durch versorgungsorientierte Organisation von Wissen und Prozessen
3
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ECONIS (ZBW)
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1
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
2
Mohalla clinic : a case on healthcare service operations and quality
Prashar, Anupama
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 538-552
Persistent link: https://www.econbiz.de/10014365974
Saved in:
3
Case analysis I: Mohalla Clinic : a case on healthcare service operations and quality
Kaushal, Leena A.
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 553-555
Persistent link: https://www.econbiz.de/10014365975
Saved in:
4
Case analysis II: Mohalla Clinic : a case on healthcare service operations and quality
Gupta, Parul
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 556-559
Persistent link: https://www.econbiz.de/10014365977
Saved in:
5
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
6
What determines patient loyalty in health services? : an analysis to assist service quality management
Oliveira, Lucas Ambrósio Bezerra de
;
Albuquerque, …
- In:
Total quality management & business excellence
33
(
2022
)
12
,
pp. 1403-1421
Persistent link: https://www.econbiz.de/10013352681
Saved in:
7
Lean business models in healthcare : a systematic review
Ramori, Kristen A.
;
Cudney, Elizabeth A.
;
Elrod, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 558-573
Persistent link: https://www.econbiz.de/10012440311
Saved in:
8
Monitoring patient dissatisfaction : a methodology based on SERVQUAL scale and statistical process control charts
Altuntas, Serkan
;
Dereli, Türkay
;
Kaya, İhsan
- In:
Total quality management & business excellence
31
(
2020
)
9
,
pp. 978-1008
Persistent link: https://www.econbiz.de/10012256679
Saved in:
9
Shedding light on hospital service failure : findings from Taiwanese medical QCC
Chiu, Wen-Hong
;
Luong, Chi-Quyen
;
Chi, Hui-Ru
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1718-1737
Persistent link: https://www.econbiz.de/10012385056
Saved in:
10
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
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