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~subject:"Organizational change"
~subject:"Beziehungsmarketing"
~isPartOf:"Quality management journal : QMJ"
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Organizational change
Beziehungsmarketing
Quality management
168
Qualitätsmanagement
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45
Service quality
45
quality management
27
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Erkul, Muratcan
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
38
The TQM journal : the international review of organizational improvement
35
International journal of productivity and quality management : IJPQM
19
Total quality management & business excellence
18
Business process management journal
15
International journal of quality and service sciences
15
International journal of quality & reliability management
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Europäische Hochschulschriften / 5
9
SpringerLink / Bücher
9
International journal of information systems and change management : IJISCM
8
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
8
Journal of retailing and consumer services
8
International journal of hospitality management
7
International journal of production economics
7
International journal of production research
7
A Productivity Press book
6
Health care management review : HCM review
6
Benchmarking : an international journal ; BIJ
5
Gabler Edition Wissenschaft
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services and operations management
5
Journal of business research : JBR
5
Journal of business-to-business marketing
5
The service industries journal
5
Benchmarking : an international journal
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of contemporary hospitality management
4
International journal of management concepts and philosophy : IJMCP
4
International journal of project management : the journal of The International Project Management Association
4
Journal of business economics and management
4
Journal of central banking theory and practice
4
Journal of health organization and management
4
Journal of industrial engineering and management : JIEM
4
Management decision : MD
4
Management for Professionals
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
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ECONIS (ZBW)
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1
A systematic review of the integration of Industry 4.0 with quality-related operational excellence methodologies
Komkowski, Tim
;
Antony, Jiju
;
Garza-Reyes, Jose Arturo
; …
- In:
Quality management journal : QMJ
30
(
2023
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10013555465
Saved in:
2
Management standards and institutional influence : an exploratory study using the Baldrige criteria
Ford, Matthew W.
- In:
Quality management journal : QMJ
29
(
2022
)
1
,
pp. 18-33
Persistent link: https://www.econbiz.de/10012803243
Saved in:
3
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650359
Saved in:
4
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650360
Saved in:
5
Soft TQM practices and employee outcomes : a mediational analysis
Hwang, Gee Hyun
;
Yoon, Hea Jun
;
Choi, Myungweon
- In:
Quality management journal : QMJ
27
(
2020
)
3
,
pp. 147-158
Persistent link: https://www.econbiz.de/10012309626
Saved in:
6
Improving the service quality of telecommunication companies using online customer and employee review analysis
Sinha, Akhouri Amitanand
;
Rajendran, Suchitra
; …
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 182-199
Persistent link: https://www.econbiz.de/10012309636
Saved in:
7
Lean Six Sigma deployment and maturity models : a critical review
Lameijer, Bart A.
;
Mast, Jeroen de
;
Does, Ronald J. M. M.
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 6-20
Persistent link: https://www.econbiz.de/10011764210
Saved in:
8
A framework for leading the transformation to performance Excellence part I : CEO perspectives on forces, facilitators, and strategic leadership systems
Latham, John R.
- In:
Quality management journal : QMJ
20
(
2013
)
2
,
pp. 12-33
Persistent link: https://www.econbiz.de/10009739576
Saved in:
9
QFD application in the hospitality industry : a hotel case study
Paryani, Kioumars
;
Masoudi, Ali
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
17
(
2010
)
1
,
pp. 7-28
Persistent link: https://www.econbiz.de/10003962108
Saved in:
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