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~isPartOf:"Journal of marketing theory and practice"
~subject:"Einzelhandel"
~subject:"USA"
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Einzelhandel
USA
Salespeople
25
Verkaufspersonal
25
Sales behaviour
12
Verkaufsverhalten
12
Arbeitsleistung
11
Job performance
11
Consumer behaviour
10
Konsumentenverhalten
10
United States
9
Außendienst
7
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7
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Retail trade
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Arbeitszufriedenheit
4
B-to-B-Marketing
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Business-to-business marketing
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Confidence
4
Employee retention
4
Job satisfaction
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Mitarbeiterbindung
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Personality psychology
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Persönlichkeitspsychologie
4
Selling
4
Verkauf
4
Vertrauen
4
Absatz
3
Arbeitsverhalten
3
Beziehungsmarketing
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Customer satisfaction
3
Kundenzufriedenheit
3
Lieferantenmanagement
3
Relationship marketing
3
Sales
3
Sales promotion
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Satisfaction
3
Supplier relationship management
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Fu, Frank Q.
2
Alhouti, Sarah
1
Amos, Clinton
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Andrews, Martha C.
1
Arndt, Aaron D.
1
Autry, Chad W.
1
Badrinarayanan, Vishag
1
Baker, Thomas L.
1
Beatty, Sharon E.
1
Bolander, Willy
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1
Brockhaus, Sebastian
1
Butler, Timothy D.
1
Davis, Lenita
1
Donthu, Naveen
1
Elliott, Michael T.
1
Fawcett, Amydee M.
1
Fawcett, Stanley E.
1
Gallan, Andrew S.
1
Galloway, Chris
1
George, Babu P.
1
Gillison, Stephanie T.
1
Hall, Kristina K. Lindsey
1
Henthorne, Tony L.
1
Hill, Donna J.
1
Hunt, Tammy G.
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Hŏ, Wŏn-mu
1
Jackson, Donald Wilson
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Johnson, Catherine M.
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Jones, Eli
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Karande, Kiran
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Knemeyer, A. Michael
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Krush, Michael
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Laverie, Debra A.
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Macintosh, Gerrard
1
Mallalieu, Lynnea
1
Mano, Haim
1
Nakamoto, Kent
1
Northington, William Magnus
1
O'Brien, Matthew
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Journal of marketing theory and practice
Journal of retailing and consumer services
70
Working paper / National Bureau of Economic Research, Inc.
56
National tax journal
52
The journal of personal selling & sales management : JPSSM
47
Journal of business research : JBR
37
Journal of retailing
35
Journal of state taxation
27
International journal of retail & distribution management
26
European journal of operational research : EJOR
24
Psychology & marketing
18
Industrial marketing management : the international journal for industrial and high-tech firms
17
Journal of the Academy of Marketing Science
17
International journal of production economics
16
Public budgeting & finance
13
The international review of retail, distribution and consumer research
13
Management science : journal of the Institute for Operations Research and the Management Sciences
12
CESifo working papers
11
Journal of marketing
11
Production and operations management : an international journal of the Production and Operations Management Society
11
International journal of forecasting
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
The journal of real estate finance and economics
10
Discussion paper series / IZA
9
Journal of consumer research : JCR ; an interdisciplinary bimonthly
9
Journal of marketing theory and practice : JMTP
9
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
9
NBER working paper series
9
SpringerLink / Bücher
9
The American economic review
9
The journal of business & industrial marketing
9
The journal of services marketing
9
American journal of agricultural economics
8
European journal of marketing : EJM
8
International VAT monitor : a global guide to sales taxation
8
International journal of hospitality management
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of marketing research : JMR
8
Services marketing quarterly
8
Gabler Edition Wissenschaft
7
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ECONIS (ZBW)
15
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1
The role of affective brand commitment on
sales
effort
Fu, Frank Q.
;
Elliott, Michael T.
;
Mano, Haim
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
3
,
pp. 257-273
Persistent link: https://www.econbiz.de/10011738267
Saved in:
2
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Saved in:
3
Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
Saved in:
4
The importance of product/service quality for frontline marketing employee outcomes : the moderating effect of leader-member exchange (LMX)
Hall, Kristina K. Lindsey
;
Baker, Thomas L.
;
Andrews, …
- In:
Journal of marketing theory and practice
24
(
2016
)
1
,
pp. 23-41
Persistent link: https://www.econbiz.de/10011450444
Saved in:
5
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
Saved in:
6
Cross-cultural consumer complaining behavior in service industries : a three-nation study across the African diaspora
Henthorne, Tony L.
;
Williams, Alvin J.
;
George, Babu P.
- In:
Journal of marketing theory and practice
26
(
2018
)
4
,
pp. 431-446
Persistent link: https://www.econbiz.de/10011951501
Saved in:
7
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
8
The role of manufacturers' salespeople in inducing brand advocacy by retail
sales
associates
Badrinarayanan, Vishag
;
Laverie, Debra A.
- In:
Journal of marketing theory and practice
21
(
2013
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10009729469
Saved in:
9
Drivers of trade promotion receptiveness : the role of relationship and trade promotion satisfaction
Poddar, Amit
;
Donthu, Naveen
;
Parvatiyar, Atul
- In:
Journal of marketing theory and practice
21
(
2013
)
1
,
pp. 45-56
Persistent link: https://www.econbiz.de/10009729472
Saved in:
10
Customer behavioral legitimacy in retail returns episodes : effects on retail salesperson role conflict
O'Brien, Matthew
;
Hill, Donna J.
;
Autry, Chad W.
- In:
Journal of marketing theory and practice
17
(
2009
)
3
,
pp. 251-266
Persistent link: https://www.econbiz.de/10003867499
Saved in:
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