//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service management"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
USA
Dienstleistungsmanagement
59
Service management
59
Deutschland
13
Germany
13
Dienstleistung
8
Dienstleistungssektor
7
Service industry
7
Beziehungsmarketing
6
Bundling strategy
6
Customer integration
6
Kundenintegration
6
Leistungsbündel
6
Organisatorischer Wandel
6
Organizational change
6
Relationship marketing
6
Theorie
6
Theory
6
Hospital
5
Krankenhaus
5
Management
5
Productivity
5
Produktivität
5
Strategisches Management
5
United States
5
Welt
5
World
5
Customer satisfaction
4
Dienstleistungsinnovation
4
Dienstleistungsmarketing
4
Kundenzufriedenheit
4
Service innovation
4
Services marketing
4
Strategic management
4
Business model
3
Business process management
3
Business services
3
Dienstleistungsangebot
3
Dienstleistungsqualität
3
Erfolgsfaktor
3
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Fallstudie
Article in journal
58
Aufsatz in Zeitschrift
58
Aufsatz im Buch
10
Book section
10
Graue Literatur
6
Non-commercial literature
6
Arbeitspapier
5
Case study
5
Working Paper
5
Collection of articles of several authors
3
Hochschulschrift
3
Lehrbuch
3
Sammelwerk
3
Textbook
3
Thesis
2
Bibliografie enthalten
1
Bibliography included
1
CD-ROM, DVD
1
Erlebnisbericht
1
Glossar enthalten
1
Glossary included
1
Guidebook
1
Ratgeber
1
Reprint
1
more ...
less ...
Language
All
English
4
German
1
Author
All
Kovner, Anthony R.
2
Giuliani, António Carlos
1
Gross, Michael A.
1
Kwortnik, Robert J.
1
Pullman, Madeleine
1
Sacomano Neto, Mário
1
Scumparim, Daniel
1
Thompson, Gary M.
1
more ...
less ...
Published in...
All
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of management & enterprise development : IJMED
1
Journal of management inquiry
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Playing their roles : experiential design concepts applied in complex services
Gross, Michael A.
;
Pullman, Madeleine
- In:
Journal of management inquiry
21
(
2012
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10009505383
Saved in:
2
Patientenwohl oder Rendite?
Kovner, Anthony R.
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
12
,
pp. 96-101
Persistent link: https://www.econbiz.de/10008736697
Saved in:
3
What more evidence do you need?
Kovner, Anthony R.
- In:
Harvard business review : HBR
88
(
2010
)
5
,
pp. 123-127
Persistent link: https://www.econbiz.de/10003971882
Saved in:
4
Unifying service marketing and operations with service experience management
Kwortnik, Robert J.
;
Thompson, Gary M.
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 389-406
Persistent link: https://www.econbiz.de/10003853593
Saved in:
5
Global integrated
service
management
: a study of the GISM implementation in a multinational and its subsidiaries in the information technology business
Scumparim, Daniel
;
Sacomano Neto, Mário
;
Giuliani, …
- In:
International journal of management & enterprise …
7
(
2009
)
4
,
pp. 409-428
Persistent link: https://www.econbiz.de/10003903453
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->