//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Working papers"
~isPartOf:"The journal of services marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Services"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
76
Relationship marketing
76
Consumer behaviour
71
Konsumentenverhalten
71
Service quality
65
Dienstleistungsqualität
64
Services
63
Dienstleistung
58
Dienstleistungsmarketing
50
Services marketing
50
Customer satisfaction
41
Kundenzufriedenheit
41
Dienstleistungssektor
40
Service industry
40
Social Web
40
Social web
40
Customer integration
28
Kundenintegration
28
Gesundheitswesen
27
Health care system
27
Health care
25
Customer service
24
Gesundheitsversorgung
24
Kundenservice
24
Financial services
22
Finanzdienstleistung
22
Social media
16
USA
16
United States
16
Dienstleistungsmanagement
15
Innovation
15
Service management
15
Well-being
15
Brand management
13
Markenführung
13
Service innovation
13
Betriebliche Wertschöpfung
12
Health services
12
Internet marketing
12
Online-Marketing
12
more ...
less ...
Online availability
All
Undetermined
112
Free
59
Type of publication
All
Article
207
Book / Working Paper
59
Type of publication (narrower categories)
All
Article in journal
207
Aufsatz in Zeitschrift
207
Arbeitspapier
57
Graue Literatur
57
Non-commercial literature
57
Working Paper
57
Case study
1
Fallstudie
1
more ...
less ...
Language
All
English
266
Author
All
Di Novi, Cinzia
4
Orso, Cristina Elisa
4
Patterson, Paul G.
4
Rizzi, Dino
4
Rosenbaum, Mark
4
Russell-Bennett, Rebekah
4
Bruce, Helen L.
3
Creedy, John
3
Daunt, Kate L.
3
Edvardsson, Bo
3
Furrer, Olivier
3
Harris, Lloyd C.
3
Holloway, Betsy Bugg
3
Landry, Mikèle
3
Martin, Charles L.
3
McColl-Kennedy, Janet R.
3
Sharma, Piyush
3
Witell, Lars
3
Abney, Alexandra K.
2
Albuquerque, Paula Cristina
2
Alkire, Linda
2
Baillod, Chloé
2
Baron, Steve
2
Barrios, Andrés
2
Bassoli, Elena
2
Beatty, Sharon E.
2
Benoit, Sabine
2
Brugiavini, Agar
2
Burton, Jamie
2
Carrino, Ludovico
2
Chan, Anthony
2
Das, Gopal
2
Davey, Janet
2
Finsterwalder, Jörg
2
Frow, Pennie
2
Ghazisaeedi, Mehdi
2
Grönroos, Christian
2
Gustafsson, Anders
2
Hale, Dena
2
Halvorson, Wade
2
more ...
less ...
Institution
All
Uniwersytet Warszawski / Wydział Nauk Ekonomicznych
2
Published in...
All
Working papers
The journal of services marketing
SpringerLink / Bücher
927
Journal of business research : JBR
704
NBER working paper series
585
IMF Staff Country Reports
557
European journal of operational research : EJOR
515
Working paper / National Bureau of Economic Research, Inc.
515
IDB Publications (Working Papers)
493
Technological forecasting & social change : an international journal
467
NBER Working Paper
453
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
398
Policy Research Working Paper Series
394
International journal of production research
382
Springer eBook Collection
378
IMF Working Papers
364
Journal of retailing and consumer services
347
Discussion paper series / IZA
311
Policy research working paper : WPS
307
The service industries journal
306
Telecommunications policy : the international journal of digital economy, data sciences and new media
305
World Bank Other Operational Studies
299
Industrial marketing management : the international journal for industrial and high-tech firms
293
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
286
Working paper
279
World Bank Publications
271
CESifo working papers
262
Public management review
259
World Bank E-Library Archive
256
Discussion paper / Centre for Economic Policy Research
254
International journal of production economics
252
MPRA Paper
239
Management science : journal of the Institute for Operations Research and the Management Sciences
234
Journal of health organization and management
232
International journal of business information systems : IJBIS
222
Europäische Hochschulschriften / 5
204
Information systems research : ISR
203
Journal of health economics
203
Tourism management : research, policies, practice
181
Health economics
180
Journal of management information systems : JMIS
178
more ...
less ...
Source
All
ECONIS (ZBW)
266
Showing
1
-
10
of
266
Sort
Relevance
Date (newest first)
Date (oldest first)
1
User-defined ecosystems in health and social care
Mickelsson, Jacob
;
Särkikangas, Ulla
;
Strandvik, Tore
; …
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 41-56
Persistent link: https://www.econbiz.de/10013542866
Saved in:
2
Alexa, may I adopt you? : the role of voice assistant empathy and user-perceived risk in customer service delivery
Coker, Kesha K.
;
Thakur, Ramendra
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 301-311
Persistent link: https://www.econbiz.de/10014515626
Saved in:
3
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
4
Marketing inclusive banking
services
to financially vulnerable consumers : a service design approach
Ofori-Okyere, Isaac
;
Edghiem, Farag
;
Kumah, Seyram Pearl
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 232-247
Persistent link: https://www.econbiz.de/10013542932
Saved in:
5
Patients' experience sharing with online social media communities : a bottom-of-the-pyramid perspective
Akareem, Husain Salilul
;
Wiese, Melanie
;
Hammedi, Wafa
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10013407468
Saved in:
6
Viewpoint: internet revolution lessons applied to post-pandemic service delivery (a North American perspective)
Meuter, Matthew L.
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 476-481
Persistent link: https://www.econbiz.de/10013407542
Saved in:
7
Consumers' decision-making self-efficacy for service purchases : construct conceptualization and scale
Hale, Dena
;
Thakur, Ramendra
;
Riggs, John
;
Altobello, …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 637-657
Persistent link: https://www.econbiz.de/10013407580
Saved in:
8
The impact of Covid-19 on NGOs' provision of primary healthcare and its utilisation by irregular migrants in Italy
Mori, Giulia
-
2024
Persistent link: https://www.econbiz.de/10014506608
Saved in:
9
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
10
The relationship between financial inclusion and monetary stability in Mozambique : analysis based on an error correction model (VECM)
Fernandes, Carla
;
Borges, Maria Rosa
;
Macome, Esselina
; …
-
2021
Persistent link: https://www.econbiz.de/10013259342
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->