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~type_genre:"Collection of articles of several authors"
~subject:"Beziehungsmarketing"
~isPartOf:"Report / Marketing Science Institute"
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Customer relationship management : customer behavior, organizational challenges, and econometric models ; January 31 - February 1, 2002, Duke University, Durham, North Carolina
Villanueva, Julian
(
contributor
);
Du, Rex
(
contributor
)
-
2002
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