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Voice bots on the frontline : coice-based interfaces enhance flow-like consumer experiences & boost service outcomes
Zierau, Naim
;
Hildebrand, Christian
;
Bergner, Anouk Samantha
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 823-842
Persistent link: https://www.econbiz.de/10014326652
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