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Search: subject:"Zufriedenheit"
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Subject
All
Customer satisfaction
13,696
Kundenzufriedenheit
13,696
Arbeitszufriedenheit
12,511
Job satisfaction
12,200
Satisfaction
10,221
Zufriedenheit
10,028
Dienstleistungsqualität
6,385
Service quality
6,385
Konsumentenverhalten
5,930
Consumer behaviour
5,926
Beziehungsmarketing
5,613
Relationship marketing
5,606
Lebensqualität
4,531
Quality of life
4,463
Deutschland
2,832
Mitarbeiterbindung
2,701
Employee retention
2,700
Germany
2,681
Arbeitsverhalten
2,379
Work behaviour
2,372
Leistungsmotivation
2,070
Work motivation
2,060
Emotion
1,581
Human Resource Management
1,578
Personalmanagement
1,577
Arbeitskräfte
1,572
Workforce
1,572
Schätzung
1,542
Estimation
1,489
USA
1,413
United States
1,378
Arbeitsmobilität
1,235
Führungsstil
1,234
Labour mobility
1,231
Leadership style
1,231
Großbritannien
1,179
Arbeitsbedingungen
1,148
United Kingdom
1,148
job satisfaction
1,147
Working conditions
1,129
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Online availability
All
Undetermined
11,779
Free
9,122
Type of publication
All
Article
23,682
Book / Working Paper
10,515
Journal
34
Other
1
Type of publication (narrower categories)
All
Article in journal
21,682
Aufsatz in Zeitschrift
21,682
Graue Literatur
3,612
Non-commercial literature
3,612
Working Paper
3,261
Arbeitspapier
3,044
Aufsatz im Buch
1,961
Book section
1,961
Hochschulschrift
771
Thesis
492
Collection of articles of several authors
329
Sammelwerk
329
Aufsatzsammlung
244
Case study
226
Fallstudie
226
Conference paper
190
Konferenzbeitrag
190
Dissertation u.a. Prüfungsschriften
158
Konferenzschrift
77
Collection of articles written by one author
68
Sammlung
68
Ratgeber
56
Reprint
46
Guidebook
44
Amtsdruckschrift
42
Government document
42
Bibliografie enthalten
38
Bibliography included
38
Conference proceedings
37
Handbook
27
Handbuch
27
Article
25
Umfrage
24
Lehrbuch
23
Statistik
19
Systematic review
18
Übersichtsarbeit
18
Textbook
16
Interview
13
Bibliografie
11
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Language
All
English
31,582
German
2,382
Undetermined
132
French
63
Spanish
27
Italian
24
Polish
13
Swedish
9
Portuguese
7
Czech
5
Danish
3
Norwegian
3
Russian
3
Romanian
2
Serbian
2
Japanese
1
Dutch
1
Turkish
1
Ukrainian
1
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Author
All
Oswald, Andrew J.
173
Clark, Andrew E.
144
Stutzer, Alois
138
Frey, Bruno S.
124
Blanchflower, David G.
121
Powdthavee, Nattavudh
100
Bryson, Alex
96
Helliwell, John F.
87
Welsch, Heinz
83
Han, Heesup
79
Wolfers, Justin
64
Bjørnskov, Christian
63
Graham, Carol
63
Homburg, Christian
63
Knabe, Andreas
60
Akay, Alpaslan
59
Wagner, Gert G.
59
Ferrer-i-Carbonell, Ada
58
Fischer, Justina A. V.
56
Senik-Leygonie, Claudia
56
Stevenson, Betsey
54
Frijters, Paul
52
Proto, Eugenio
52
Easterlin, Richard A.
51
Karatepe, Osman M.
51
Binder, Martin
50
Headey, Bruce
48
Becchetti, Leonardo
47
Sousa-Poza, Alfonso
46
Hetschko, Clemens
45
Siddiqui, Danish Ahmed
45
Chadi, Adrian
44
Schöb, Ronnie
43
D'Ambrosio, Conchita
42
Nikolova, Milena
42
Wang, Shun
42
Dreher, Axel
40
Praag, Bernard M. S. van
40
Dolan, Paul
39
Huang, Haifang
39
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Institution
All
National Bureau of Economic Research
142
Springer Fachmedien Wiesbaden
50
OECD
36
Verlag Dr. Kovač
17
Forschungsinstitut zur Zukunft der Arbeit
14
Edward Elgar Publishing
12
Books on Demand GmbH <Norderstedt>
10
European Foundation for the Improvement of Living and Working Conditions
10
Nomos Verlagsgesellschaft
8
Information Resources Management Association
7
Institut für Arbeitsmarkt- und Berufsforschung (IAB)
6
Melbourne Institute of Applied Economic and Social Research
6
Shaker Verlag
6
De Gruyter Oldenbourg
5
Deutsches Institut für Wirtschaftsforschung
5
Erasmus Research Institute of Management
5
IGI Global
5
London School of Economics and Political Science
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Technische Universität Braunschweig
5
Universität Mannheim
5
Campus Verlag
4
Center for the Study of Law and Economics <Saarbrücken>
4
Centre for Economic Performance
4
Eric Cuvillier <Firma>
4
Harvard Graduate School of Business Administration
4
Institut für Empirische Wirtschaftsforschung <Zürich>
4
Nordic Council of Ministers
4
Springer-Verlag GmbH
4
Technische Universität Dresden
4
Technische Universität Hamburg
4
Verlag Franz Vahlen
4
Brookings Institution
3
Deutschland / Bundesministerium für Arbeit und Soziales
3
Dpal-vbrug Zhib-vjug Lte-ba
3
ELMIA-Forstmesse <1977, Jönköping>
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Friedrich-Schiller-Universität Jena
3
Haufe-Lexware GmbH & Co. KG
3
Institut für Arbeitsmarkt- und Berufsforschung
3
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Published in...
All
Discussion paper series / IZA
565
International journal of hospitality management
547
Journal of retailing and consumer services
444
Journal of business research : JBR
443
IZA Discussion Paper
310
Journal of vocational behavior
280
The service industries journal
231
International journal of contemporary hospitality management
225
The international journal of human resource management
224
Tourism management : research, policies, practice
222
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
214
The journal of services marketing
214
Journal of hospitality marketing & management
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
188
Cogent business & management
187
Journal of travel and tourism marketing
182
Journal of business ethics : JOBE
150
NBER working paper series
141
Working paper / National Bureau of Economic Research, Inc.
136
International journal of human resource management
134
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
128
Tourism management perspectives : TMP
123
Journal of economic behavior & organization : JEBO
119
Journal of managerial psychology
119
SpringerLink / Bücher
116
NBER Working Paper
113
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
112
International journal of happiness and development
111
Journal of business and psychology
110
Journal of career development
106
Services marketing quarterly
106
Journal of air transport management
101
Journal of Asian finance, economics and business : JAFEB
100
Employee relations
99
The TQM journal : the international review of organizational improvement
97
Psychology & marketing
96
Journal of service research : JSR
95
Service business
94
GLO discussion paper
91
Asia Pacific journal of marketing and logistics
90
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Source
All
ECONIS (ZBW)
33,396
USB Cologne (EcoSocSci)
532
EconStor
259
USB Cologne (business full texts)
19
RePEc
18
BASE
3
OLC EcoSci
2
Other ZBW resources
2
ArchiDok
1
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Showing
16,381
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34,232
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16381
Simulation method to improve hospital service quality
Ahmed, Shamsuddin
- In:
International journal of information systems in the …
6
(
2014
)
3
,
pp. 96-117
Persistent link: https://www.econbiz.de/10010469830
Saved in:
16382
A scale for measuring Internet banking service quality : literature review and validation with Indian public sector banks
Kundu, Sukanya
;
Datta, Saroj Kumar
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
3
,
pp. 12-39
Persistent link: https://www.econbiz.de/10010469923
Saved in:
16383
Operational excellence
Schmiedel, Theresa
;
Vom Brocke, Jan
;
Uhl, Axel
- In:
Digital enterprise transformation : a business-driven …
,
(pp. 207-230)
.
2014
Persistent link: https://www.econbiz.de/10010471031
Saved in:
16384
Customer centricity
Uhl, Axel
;
MacGillavry, Kim
- In:
Digital enterprise transformation : a business-driven …
,
(pp. 149-171)
.
2014
Persistent link: https://www.econbiz.de/10010471036
Saved in:
16385
Customer satisfaction, product quality and performance of companies
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Národohospodářský obzor : časopis věnovaný …
14
(
2014
)
4
,
pp. 329-344
Persistent link: https://www.econbiz.de/10010471209
Saved in:
16386
Resisting temptation : gender differences in customer loyalty in the presence of a more attractive alternative
Melnyk, Valentyna
- In:
Australasian marketing journal
22
(
2014
)
4
,
pp. 335-341
Persistent link: https://www.econbiz.de/10010472721
Saved in:
16387
Switching barriers' influences on service recovery evaluation in the retail banking industry : construct development and testing
Valenzuela, Fredy
- In:
Australasian marketing journal
22
(
2014
)
4
,
pp. 296-306
Persistent link: https://www.econbiz.de/10010472739
Saved in:
16388
Affect versus cognition in the chain from perceived quality to customer loyalty : the roles of product beliefs and experience
Frank, Björn
;
Torrico, Boris Herbas
;
Enkawa, Takao
; …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 567-586
Persistent link: https://www.econbiz.de/10010473263
Saved in:
16389
Should the devil sell Prada? : retail rejection increases aspiring consumers' desire for the brand
Ward, Morgan K.
;
Dahl, Darren W.
- In:
Journal of consumer research : JCR ; an …
41
(
2014/15
)
3
,
pp. 590-609
Persistent link: https://www.econbiz.de/10010473431
Saved in:
16390
Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
Saved in:
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