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~person:"Piller, Frank T."
~person:"Smith, Alan D."
~person:"Herrmann, Andreas"
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Search: subject:"customer relationship management"
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Beziehungsmarketing
128
Relationship marketing
128
Theorie
44
Theory
44
Consumer behaviour
30
Konsumentenverhalten
30
Deutschland
28
Germany
28
USA
22
United States
22
E-commerce
21
Electronic Commerce
21
Mass Customization
21
Mass production
21
Massenproduktion
21
CRM
18
Mass customization
18
customer relationship management
18
Produktmanagement
13
Kundenintegration
12
Customer integration
11
Innovation management
11
Innovationsmanagement
11
Product management
11
Lieferantenmanagement
9
Market research
9
Marktforschung
9
Product quality
9
Produktqualität
9
Supplier relationship management
9
e-finance
9
electronic finance
9
Betriebliche Wertschöpfung
8
Quality management
8
Qualitätsmanagement
8
Value creation
8
Individualism
7
Individualismus
7
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6
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English
69
German
63
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Piller, Frank T.
Smith, Alan D.
Herrmann, Andreas
Bruhn, Manfred
126
Homburg, Christian
114
Kumar, V.
82
Verhoef, Peter C.
57
Huber, Frank
56
Han, Heesup
53
Bauer, Hans H.
52
Stauss, Bernd
50
Hollebeek, Linda D.
45
Krafft, Manfred
44
Palmatier, Robert W.
41
Hippner, Hajo
39
Gil Saura, Irene
37
Mattila, Anna S.
37
Wilde, Klaus D.
35
Wiedmann, Klaus-Peter
34
Eggert, Andreas
33
Georgi, Dominik
33
Stock-Homburg, Ruth
33
Van den Poel, Dirk
33
Helmke, Stefan
32
Reichwald, Ralf
32
Töpfer, Armin
32
Grönroos, Christian
31
Hadwich, Karsten
31
Mittal, Vikas
31
Neslin, Scott A.
31
Thaichon, Park
31
Prentice, Catherine
30
Schüller, Anne M.
30
Svensson, Göran
30
Belz, Christian
29
Evanschitzky, Heiner
28
Günter, Bernd
28
Kleinaltenkamp, Michael
28
Loureiro, Sandra Maria Correia
28
Matzler, Kurt
28
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Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Julius-Maximilians-Universität Würzburg / Lehrstuhl für Betriebswirtschaftslehre und Industriebetriebslehre
1
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International Journal of Electronic Finance
12
Arbeitsberichte des Lehrstuhls für Allgemeine und Industrielle Betriebswirtschaftslehre der Technischen Universität München
9
Journal of business economics : JBE
7
International journal of business information systems : IJBIS
6
International journal of services and operations management
6
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
5
International journal of business innovation and research
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
4
Gabler Edition Wissenschaft / Markt- und Unternehmensentwicklung
3
International Journal of Sustainable Economy
3
International journal of electronic finance : IJEF
3
Kundenorientierung von Banken : Strategien für Kundennähe und effektives Beziehungsmanagement
3
SpringerLink / Bücher
3
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Springer eBook Collection / Business and Economics
2
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
2
Zeitschrift für Planung : ZP
2
21st century management ; 1
1
Arbeitspapier des Lehrstuhls für Industriebetriebswirtschaftslehre
1
Automobilmarktforschung : Nutzenorientierung von Pkw-Herstellern
1
Customer retention in the automotive industry : quality, satisfaction and loyalty
1
Die Bank
1
Die Betriebswirtschaft : DBW
1
Die wunderbare Wissensvermehrung : wie Open Innovation unsere Welt revolutioniert
1
E-Business: Konfiguration und Koordination von Wertschöpfungsketten ; T. 2
1
Electronic Business und Mobile Business : Ansätze, Konzepte und Geschäftsmodelle
1
Electronic Services
1
Finanzwirtschaft
1
GDI-Impuls : Wissensmagazin für Wirtschaft, Gesellschaft, Handel
1
Gabler-Edition Wissenschaft / Markt- und Unternehmensentwicklung
1
Gabler-Lehrbuch
1
Harvard-Business-Manager : das Wissen der Besten
1
Health marketing quarterly
1
How to succeed in the digital age : strategies from 17 top managers
1
International Journal of Innovation in the Digital Economy (IJIDE)
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
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ECONIS (ZBW)
129
RePEc
15
Other ZBW resources
2
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1
Sustainability nudges in the context of customer co-design for consumer electronics
Hankammer, Stephan
;
Kleer, Robin
;
Piller, Frank T.
- In:
Journal of business economics : JBE
91
(
2021
)
6
,
pp. 897-933
Persistent link: https://www.econbiz.de/10012617782
Saved in:
2
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
3
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
4
Perceived consumer issues associated with online vehicle purchase decisions
Smith, Alan D.
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 84-107
Persistent link: https://www.econbiz.de/10014314031
Saved in:
5
Essays on smart customization: towards a better understanding of the customer´s perspective on smart customization offers
Benade, Morgane Sophie
-
2018
Persistent link: https://www.econbiz.de/10012063903
Saved in:
6
Customer
relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
7
Personalizing the customization experience : a matching theory of mass customization interfaces and cultural information processing
Bellis, Emanuel de
;
Hildebrand, Christian
;
Ito, Kenichi
; …
- In:
Journal of marketing research
56
(
2019
)
6
,
pp. 1050-1065
Persistent link: https://www.econbiz.de/10012177831
Saved in:
8
Deviant behavior in customer ideation contests : essays on co-creation with consumers
Holz, Alexandra
-
2019
Persistent link: https://www.econbiz.de/10012250200
Saved in:
9
Search engine marketing and
customer
relationship
management
within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
10
Ethical and managerial aspects of social network advertisement
Smith, Alan D.
;
Offodile, O. Felix
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
4
,
pp. 28-51
Persistent link: https://www.econbiz.de/10011591109
Saved in:
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