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~isPartOf:"Journal of service theory and practice : JSTP"
~isPartOf:"Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology"
~isPartOf:"Journal of travel and tourism marketing"
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Emotion
38
Consumer behaviour
18
Konsumentenverhalten
18
Customer satisfaction
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Kundenzufriedenheit
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Emotions
14
emotions
9
Dienstleistungsqualität
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Su, LuJun
3
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1
Blader, Steven L.
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Journal of service theory and practice : JSTP
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
Journal of travel and tourism marketing
Journal of business research : JBR
51
Journal of retailing and consumer services
36
IZA Discussion Papers
29
International journal of hospitality management
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
23
Journal of business ethics : JOBE
20
Tourism management : research, policies, practice
20
Games
19
Journal of management inquiry
18
Sociological Research Online
18
Tinbergen Institute Discussion Papers
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Jena Economic Research Papers
16
Journal of Business Research
15
Journal of economic behavior & organization : JEBO
15
Journal of economic psychology : research in economic psychology and behavioral economics
15
MPRA Paper
15
CESifo Working Paper
14
Human relations : towards the integration of the social sciences
14
Journal of hospitality marketing & management
12
Discussion paper series / IZA
11
International journal of contemporary hospitality management
11
Journal of Economic Psychology
11
Journal of managerial psychology
11
Post-Print / HAL
11
CESifo working papers
10
Economics Papers from University Paris Dauphine
10
Frankfurt School - Working Paper Series
10
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
10
Tourism management perspectives : TMP
10
CESifo Working Paper Series
9
Discussion paper / Tinbergen Institute
9
European management journal
9
International journal of consumer studies
9
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
9
The journal of services marketing
9
Tinbergen Institute Discussion Paper
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Entrepreneurship theory and practice : ET&P
8
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ECONIS (ZBW)
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1
A dynamic and comprehensive analysis of the trajectories of destination brand hate following a negative experience
Farhat, Zeineb
;
Chaney, Damien
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 208-220
Persistent link: https://www.econbiz.de/10014513633
Saved in:
2
Exploring tourist perceptions of artificial intelligence devices in the hotel industry : impact of Industry 4.0
Manzoor, Sheikh Raheel
;
Ullah, Rezwan
;
Khattak, Afraseyab
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 272-291
Persistent link: https://www.econbiz.de/10014513642
Saved in:
3
Residents' engagement in developing destination mascots : a cognitive appraisal theory-based perspective
Xu, Jing
;
Pratt, Stephen
;
Yan, Libo
- In:
Journal of travel and tourism marketing
40
(
2023
)
2
,
pp. 151-168
Persistent link: https://www.econbiz.de/10014330962
Saved in:
4
When regular meets remarkable : awe as a link between routine work and meaningful self-narratives
Sheprow, Elizabeth
;
Harrison, Spencer H.
- In:
Organizational behavior and human decision processes : …
170
(
2022
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013256038
Saved in:
5
Craving better health? : influence of socio-political conformity and health consciousness on goal-directed rural-eco tourism
Zhang, Yuangang
;
Wong, IpKin Anthony
;
Duan, Xialei
; …
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 511-526
Persistent link: https://www.econbiz.de/10012607321
Saved in:
6
Ambivalent bosses : an examination of supervisor expressed emotional ambivalence on subordinate task engagement
Lim, Jia Hui
;
Tai, Kenneth
;
Kouchaki, Maryam
- In:
Organizational behavior and human decision processes : …
165
(
2021
),
pp. 139-152
Persistent link: https://www.econbiz.de/10012610389
Saved in:
7
Financial shame spirals : how shame intensifies financial hardship
Gladstone, Joe J.
;
Jachimowicz, Jon M.
;
Greenberg, Adam Eric
- In:
Organizational behavior and human decision processes : …
167
(
2021
),
pp. 42-56
Persistent link: https://www.econbiz.de/10013258746
Saved in:
8
A bittersweet experience! : the effect of mixed
emotions
on business tourists' revisit intentions
Bi, Nan
;
Yin, Cheng-Yue
;
Chen, Yong
- In:
Journal of travel and tourism marketing
37
(
2020
)
6
,
pp. 695-710
Persistent link: https://www.econbiz.de/10012289482
Saved in:
9
Rethinking reappraisal : the double-edged sword of regulating negative
emotions
in the workplace
Feinberg, Matthew
;
Ford, Brett Q.
;
Flynn, Francis J.
- In:
Organizational behavior and human decision processes : …
161
(
2020
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012428903
Saved in:
10
The role of airline travelers' pre-recovery
emotions
during the service recovery process
Nikbin, Davoud
;
Iranmanesh, Mohammad
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 677-691
Persistent link: https://www.econbiz.de/10011386973
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