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Kaufentscheidung
24
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23
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19
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ECONIS (ZBW)
46
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Information in online
purchase
decision processes: information extraction, data analysis and economic impact
Wimmer, Tristan
-
2019
Persistent link: https://www.econbiz.de/10012098274
Saved in:
2
Model integration and traceability for product service systems engineering
Wolfenstetter, Thomas
-
2019
Persistent link: https://www.econbiz.de/10012062289
Saved in:
3
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
4
Customer reactions to frontline employee emotion authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
-
2019
Persistent link: https://www.econbiz.de/10012024687
Saved in:
5
The role of price in consumers’
purchase
decisions on organic food
Rödiger, Manika
-
2019
Persistent link: https://www.econbiz.de/10012012719
Saved in:
6
Decisions based on ratings, reviews, and recommendations - the cognitive processing of online information
Carbonell, Guillermo
-
2018
Persistent link: https://www.econbiz.de/10012010660
Saved in:
7
Negative affective states in customers service experience : investigating antecedents and mitigations
Haager, Stephanie
-
2018
Persistent link: https://www.econbiz.de/10012020297
Saved in:
8
Führung im Dienstleistungskontext : eine Betrachtung aus Unternehmens-, Mitarbeiter- und Kundenperspektive
Popp, Marion Claudia Helma
-
2018
Persistent link: https://www.econbiz.de/10011932702
Saved in:
9
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
10
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
-
2017
Persistent link: https://www.econbiz.de/10011782523
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