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~isPartOf:"International journal of hospitality management"
~person:"Xu, Xun"
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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Kundenzufriedenheit
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Relationship marketing
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Dienstleistungsqualität
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Online retailing
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Xu, Xun
Han, Heesup
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Jang, Soocheong
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Hyun, Sunghyup Sean
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Mattila, Anna S.
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Wong, IpKin Anthony
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Qu, Hailin
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Kim, Wansoo
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Ahn, Jiseon
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Busser, James A.
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Lee, Choong-Ki
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Ryu, Kisang
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Shulga, Lenna V.
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Song, Hak-jun
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Torres, Edwin N.
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Yu, Jongsik
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Back, Ki-Joon
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Bai, Billy
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Chua, Bee-Lia
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DiPietro, Robin B.
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Gao, Yixing
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Ha, Jooyeon
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Hanks, Lydia
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Im, Jinyoung
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Lai, Ivan K. W.
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Lee, Jin-soo
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Tajeddini, Kayhan
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Assaf, A. Georges
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Bonfanti, Angelo
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Bonn, Mark Andrew
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International journal of hospitality management
International journal of production economics
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
3
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1
Examining the influence of linguistic characteristics of online managerial response on return customers' change in satisfaction with hotels
Xu, Xun
;
Zhao, Yabing
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185251
Saved in:
2
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
3
Influence of sustainable hospitality supply chain management on customers' attitudes and behaviors
Xu, Xun
;
Gursoy, Dogan
- In:
International journal of hospitality management
49
(
2015
),
pp. 105-116
Persistent link: https://www.econbiz.de/10011379962
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