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~subject:"United States"
~subject:"Services marketing"
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United States
Services marketing
Dienstleistungsmanagement
15
Service management
15
Beziehungsmarketing
5
Consumer behaviour
5
Customer integration
5
Dienstleistungsqualität
5
Konsumentenverhalten
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Kundenintegration
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Relationship marketing
5
Service quality
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Dienstleistung
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Dienstleistungsmarketing
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Dienstleistungssektor
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Service industry
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Services
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Beschwerdemanagement
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Complaint management
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Customer satisfaction
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Customer value
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Kundenservice
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Kundenwert
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Kundenzufriedenheit
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Service experience
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Service-Dominant Logic
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Strategic management
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Strategisches Management
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Balance theory
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Betriebliche Wertschöpfung
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Bibliometrics
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Akaka, Melissa Archpru
1
Bridson, Kerrie
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Evans, Jody
1
Martin, Charles L.
1
Minkiewicz, Joanna
1
Nicholls, Richard
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Vargo, Stephen L.
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The journal of services marketing
Journal of service management
7
International journal of hospitality management
6
Journal of service research : JSR
6
SpringerLink / Bücher
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
Springer eBook Collection / Business and Economics
4
Dienstleistungsmarken : Forum Dienstleistungsmanagement
3
Fokus Dienstleistungsmarketing
3
Forum Dienstleistungsmanagement
3
Global cases on hospitality industry
3
Harvard business review : HBR
3
Health care management review : HCM review
3
International journal of contemporary hospitality management
3
Services marketing quarterly
3
Cornell hospitality quarterly : CQ
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Faculty & research / Insead : working paper series
2
Focus Dienstleistungsmarketing
2
Handbook of service science ; [Vol. 1]
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information systems management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
Journal of engineering and technology management : JET-M
2
Journal of strategy and management
2
Manufacturing & service operations management : M & SOM
2
Public management review
2
Research
2
Service systems science
2
The Routledge handbook of service research insights and ideas
2
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
2
Vom Produkt- zum Dienstleistungsgeschäft : Marketingstrategien für reife Märkte ; [Frühjahrstagung der Wissenschaftlichen Gesellschaft für Innovatives Marketing (WiGIM) ; am 13. März 2008]
2
Wissenschaft & Praxis
2
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
1
Advances in services marketing
1
Betriebswirtschaftliche Forschung und Praxis : BFuP
1
Brookings trade forum
1
Business science reference
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Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
2
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
3
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
4
New directions for customer-to-customer interaction research
Nicholls, Richard
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003953413
Saved in:
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