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Search: subject:"warmth"
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Consumer behaviour
56
Konsumentenverhalten
56
Warmth
53
Competence
46
warmth
26
Brand management
24
Markenführung
24
Brand image
23
Markenimage
23
Beziehungsmarketing
22
Relationship marketing
22
Brand
19
Markenartikel
19
competence
19
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
13
Kundenzufriedenheit
13
Occupational qualification
12
Qualifikation
12
Advertising effects
11
Werbewirkung
11
Corporate Social Responsibility
9
Corporate social responsibility
9
Perceived warmth
9
Advertising
8
Customer service
8
Kundenservice
8
Robot
8
Roboter
8
Werbung
8
Emotion
7
Kompetenz
7
Perception
7
Stereotype content model
7
Wahrnehmung
7
Brand warmth
6
Gender
6
Geschlecht
6
Brand competence
5
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Online availability
All
Undetermined
107
Free
17
Type of publication
All
Article
127
Book / Working Paper
2
Type of publication (narrower categories)
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Article in journal
115
Aufsatz in Zeitschrift
115
Arbeitspapier
2
Working Paper
2
Article
1
Conference paper
1
Graue Literatur
1
Konferenzbeitrag
1
Non-commercial literature
1
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Language
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English
119
Undetermined
10
Author
All
Agerström, Jens
4
Mattila, Anna S.
4
Bufquin, Diego
3
ANDREI, Andreia - Gabriela
2
Bolton, Lisa E.
2
Carlsson, Magnus
2
Crisafulli, Benedetta
2
DiPietro, Robin B.
2
Diamantopoulos, Adamantios
2
Gao, Yixing
2
Gidaković, Petar
2
Grazzini, Laura
2
Hu, Yaou
2
Huang, Bo
2
Kennedy, Jessica A.
2
Kray, Laura J.
2
Leslie, Lisa M.
2
Li, Yao
2
Melnyk, Valentyna
2
Min, Hyounae
2
Murray, Kyle B.
2
Orlowski, Marissa
2
Partlow, Charles
2
Puente, Raquel
2
Singh, Jaywant
2
Stoner, Jennifer L.
2
Strinić, Andrea
2
Torelli, Carlos J.
2
Viglia, Giampaolo
2
Xu, Ying
2
Yao, Qi
2
ZAIT, Adriana
2
Zhang, Lu
2
Zhou, Lingrui
2
Žabkar, Vesna
2
ANDREI, Andreia Gabriela
1
Abratt, Russell
1
Acuti, Diletta
1
Aiello, Gaetano
1
Al Khateeb, Amr
1
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Published in...
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Journal of business research : JBR
15
International journal of hospitality management
8
Journal of retailing and consumer services
6
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
4
Asia Pacific journal of marketing and logistics
3
European journal of marketing
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Technological forecasting & social change : an international journal
3
The journal of brand management : an international journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of management
2
Journal of marketing
2
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of retailing
2
Journal of service management
2
Journal of strategic marketing
2
Management Dynamics in the Knowledge Economy Journal
2
Organizational Behavior and Human Decision Processes
2
Psychology & marketing
2
Social Science & Medicine
2
The Cornell hospitality quarterly
2
Tourism review
2
Business horizons
1
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
1
Contemporary accounting research : the journal of the Canadian Academic Accounting Association
1
Econ Journal Watch
1
European journal of marketing : EJM
1
European management review : EMR
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of advertising : the review of marketing communications
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of organizational analysis
1
International journal of selection and assessment : IJSA
1
International marketing review
1
Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics)
1
Journal of behavioral and experimental economics
1
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ECONIS (ZBW)
118
RePEc
10
EconStor
1
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129
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71
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
72
Service with improper requests : how fellow customers interpret employee's judgment call
Zhou, Lanlan
;
Gao, Min
;
Kou, Yan
;
Yang, Jianchun
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648942
Saved in:
73
The impact of inclusive fashion advertising with plus-size models on female consumers : the mediating role of brand
warmth
Joo, Bo Ra
;
Wu, Juanjuan
- In:
Journal of global fashion marketing : JGfM
12
(
2021
)
3
,
pp. 260-273
Persistent link: https://www.econbiz.de/10012584784
Saved in:
74
An empathy lens into peer service providers : personal versus commercial hosts
Shuqair, Saleh
;
Pinto, Diego Costa
;
Mattila, Anna S.
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328029
Saved in:
75
Impression formation of PhD supervisors during student-led selection : an examination of UK business schools with a focus on staff profiles
Marder, Ben
;
Oliver, Sebastian
;
Yau, Amy
;
Lavertu, Laura
; …
- In:
The international journal of management education
19
(
2021
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013184619
Saved in:
76
Highlighting effort versus talent in service employee performance : customer attributions and responses
Leung, Fine F.
;
Kim, Sara
;
Tse, Caleb H.
- In:
Journal of marketing
84
(
2020
)
3
,
pp. 106-121
Persistent link: https://www.econbiz.de/10012214934
Saved in:
77
Filling in the "blank slate" : examining newcomers’ schemas of supervisors during organizational socialization
Nifadkar, Sushil S.
- In:
Journal of management
46
(
2020
)
5
,
pp. 666-693
Persistent link: https://www.econbiz.de/10012216769
Saved in:
78
Mixed signals? : decoding luxury consumption in the workplace
Lee, Saerom
;
Bolton, Lisa E.
- In:
Journal of business research : JBR
117
(
2020
),
pp. 331-345
Persistent link: https://www.econbiz.de/10012286459
Saved in:
79
Do brand
warmth
and brand competence add value to consumers? : a stereotyping perspective
Kolbl, Živa
;
Diamantopoulos, Adamantios
; …
- In:
Journal of business research : JBR
118
(
2020
),
pp. 346-362
Persistent link: https://www.econbiz.de/10012288612
Saved in:
80
"(S)he's so hearty" : gender cues, stereotypes, and expectations of
warmth
in peer-to-peer accommodation services
Pino, Giovanni
;
Zhang, Carol Xiaoyue
;
Wang, Ziyou
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012388586
Saved in:
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